Front Office Assistant Jobs

As a Front Office Assistant, you will be the first point of contact for our clients, customers, and visitors. You will play a crucial role in ensuring a positive and professional impression of our company. This position involves a combination of administrative and customer service responsibilities, requiring excellent communication skills, attention to detail, and the ability to multitask effectively.

Key Responsibilities:

• Office Supplies: Monitor and order office supplies as needed to ensure smooth office operations.
• Customer Service: Assist clients and customers with inquiries, requests, and provide information about our products/services.
• Collaboration: Work closely with other departments to ensure seamless communication and coordination.
• Information Management: Maintain and update records, databases, and contact lists.
• Administrative Support: Provide general administrative support, including photocopying, filing, data entry, and document preparation.
• Problem Solving: Handle client complaints or issues with professionalism and escalate as needed.
• Answering Phones: Handle incoming calls, direct calls to the appropriate personnel, and provide accurate information to callers.

Qualifications:

• Attention to detail and accuracy.
• High school diploma or equivalent; some college coursework preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent phone etiquette and the ability to handle phone calls in a professional manner.
• Organizational and time management skills with the ability to multitask.
• Professional appearance and demeanor.
• Strong interpersonal and communication skills.

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