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Front Desk Receptionist Coordinator

Company

Arizona College of Nursing

Address Tampa, FL, United States
Employment type FULL_TIME
Salary
Category Higher Education
Expires 2023-08-27
Posted at 8 months ago
Job Description
Arizona College is seeking a Front Desk Admissions Coordinator for our growing Tampa, Florida campus!


This position is located 100% on-site at the campus.


Arizona College of Nursing is a rapidly growing, nursing school that transforms people’s lives by preparing them for careers in nursing and improving communities through the care its graduates provide. As a leading nurse educator, Arizona College of Nursing offers students the opportunity to earn a bachelor’s in nursing in 3 years or less with qualified transfer credits. Our quality nursing curriculum prepares students for an in-demand career to help communities overcome the chronic, well-known, and increasing nursing shortage. Through the execution of a targeted growth strategy, the college plans to meet the growing demand for nurses by launching campuses in markets where bachelor’s prepared nurses are needed.


Putting students first, we are dedicated to providing students with an exceptional education in growing healthcare fields; teaching them relevant, required skills for today and the future. Our culture is positive, supportive, and collaborative. As a team, we continually embrace our core values


Passion We love helping others succeed.


Excellence We strive to be the best.


Adaptability We learn, in part by trying new ideas.


Accountability We own our results.


Integrity We do the right thing.


The Admissions Coordinator serves an important role in the success of the Admissions and Student Services teams at Arizona College and is responsible for providing administrative support to staff and faculty, current and prospective students and guests.


  • Issue student supplies following established procedures.
  • Possess and use knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Maintain a customer focus through organization, professionalism, and warmness to our potential and current students.
  • Request student transcripts.
  • Answer incoming calls and direct the caller to the appropriate person; if asked for by name, or department.
  • May also assist with other related clerical duties such as photocopying, faxing, filing and collating.
  • Greet and direct visitors to the campus.
  • Manage student badging, creating badges for new students and replacing lost badges.
  • Maintain confidentiality, following HIPAA, FERPA, and other applicable laws and regulations at all times.
  • Conduct student follow up calls for scheduling and document requests.
  • Proctor Admission Testing
  • Craft professional verbal and written communications with little to no oversight.
  • Take and communicate messages, if requested by the caller, including full name, time of call, reason for call and return number.
  • Submit attendance.
  • Receive, sort and forward incoming mail.
  • Coordinate the pick-up and delivery of express mail services (FedEx, UPS, etc.).
  • For general inquiries, provide callers with information such as campus address, directions to the campus, website, and other related information.


Other duties as assigned.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Minimum two years clerical or administrative experience.
  • High School Diploma or equivalent (Associates Degree from an accredited college or university preferred).
  • Typing skills with at least 60 WPM.
  • Efficient skills and experience in word processing programs and Excel spreadsheets.
  • High degree of professionalism and discretion dealing with confidential information.


What We Are Offering You


  • Preparation for the future with a 401(k) and company match.
  • Rest and relaxation with generous PTO and holiday benefits.
  • Robust health and welfare benefits package including, but not limited to, medical, dental, and vision.
  • Dynamic organizational culture within a supportive working environment.
  • Competitive pay and opportunities for professional development.


For consideration, only online applications will be accepted. No phone calls, please.


Our schools prohibit discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, genetic information, veteran status, or any other status protected by applicable law to the extent prohibited by law.