Front Desk Receptionist (Port Saint Lucie -34987)

TheMedical Receptionistgreets, instructs, directs, and schedules patients and visitors.Serves as a liaison between patients and medical support staff.

Essential Duties And Responsibilities

• Maintain a cheerful, positive, and respectful attitude
• Screens incoming telephone calls.
• Participates in staff and educational meetings.
• Schedule’s appointments and follows up on rescheduling and no-show appointments.
• Receives and conveys messages electronically, in writing and verbally.
• Check-in and Check-out patients via EMR system.
• Answers incoming calls in a courteous and professional manner.
• Sorts and delivers mail, medical records and other correspondence to appropriate department.
• Greets patients and visitors in a prompt, courteous and helpful manner and directs patients to the appropriate area.
• Collects and posts co-pay and/or payments according to health plan and conducts end of day reconciliation process.
• Verifies patient insurance prior to the services being rendered.
• Ability to update medical record and computer system with new information.
• Other duties as needed and/or assigned

Experience And Required Skills

• Minimum of 1 Year experience as medical receptionist preferred.
• Excellent organizational and interpersonal skills.
• Required to have a command of theEnglish and Spanishlanguage and be proficient with grammar, spelling and verbal skills to communicate with patients, providers and staff in written and oral communication.
• High School Diploma or equivalent.
• Bilingual English/Spanish required.
• Must be proficient be proficient in Microsoft Office and knowledge with computers, scanners, etc.

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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