Front Desk Professional Jobs

Job Poster: Front Desk Professional for thriving Regenerative Medical Practice
Position: Front Desk Professional
Location: Columbia, MO

:
We are seeking a highly motivated and customer-focused Front Desk Professional to join our thriving regenerative medical practice. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring the smooth functioning of the front office operations. If you are a proactive, detail-oriented individual with excellent communication skills and a passion for helping others, we invite you to apply for this exciting opportunity.

Job Duties:

-Answering phones and addressing patient inquiries promptly and professionally.
-Scheduling appointments, managing calendars, and ensuring an efficient appointment flow.
-Warmly greeting patients upon arrival and creating a welcoming environment.
-Accessing patient records through the Electronic Medical Record (EMR) system.
-Verifying insurance coverage and processing pre-authorization requests.
-Checking patients in and out, handling necessary paperwork accurately.
-Processing patient payments and maintaining financial records.
-Confirming upcoming appointments and assisting with appointment reminders.
-Collecting essential patient information and updating records as needed.
-Organizing and maintaining the front office area for optimal efficiency.
-Handling filing, tracking, and reporting of essential documents and data.
-Providing support to other staff members in their duties when required.
-Performing sales-related tasks, including paperwork, sales agreements, and conversations with patients.
-Actively participating in office meetings and training sessions as needed.
Light housekeeping duties, such as taking out trash, restocking supplies, and sanitizing surfaces.
Cross-training to efficiently perform all other business office-related functions.

Job Requirements:

Previous customer service experience in a medical setting, hospital, or spa environment is preferred.
High school diploma or equivalent education is required.
Must be able to pass a background check.

How to Apply:
If you are passionate about delivering exceptional customer service and being part of a dynamic medical practice, please submit your resume and cover letter to [email protected].
$17.00/hour
Vacation, sick time, health benefits, holidays off.
M-Th 8-6
Achieve Wellness Medical Center www.achievewellnessmedical.com
573-447-7371

Join our team and make a positive impact on the lives of our patients!