Front Desk Receptionist/Scheduler

As part of its mission, Alphapointe provides preferential hiring to people with vision impairments (legally blind).
Alphapointe is a non-profit agency whose mission is to empower people with vision loss to achieve their goals and aspirations. Alphapointe offers a great working environment that's both challenging and satisfying as well as an array of benefits including medical, dental, vision and life insurance, short and long term disability, PTO, paid holidays and flexible spending options as well as a generous 401(k).
The position of Front Desk Receptionist/Scheduler if a Monday-Friday position. Working hours are 8am-4:30pm. The wage is $21/hour.
Essential Functions

• Scans and enters patient insurance and ID cards/paperwork into practice management software.
• Provides a high level of customer services and communication with all parties.
• Intake of all patient information (Insurance, demographics, etc.)
• Participates in staff meetings and contributes to effective policies, procedures, and programs.
• Provides reception desk coverage on clinic days (check in/out)
• Ensures all documentation is requested and received prior to patient appointment (Records, OT Orders, etc.)
• Participates in professional development and training
• Assists with procedures for quality, effectiveness, and efficiency of all programs.
• Answers clinic phone line, sets appointments, manages calendars
• Appointment Reminder Calls/Texts
• Schedules appointments for multiple providers.
• Communicates with external parties via telephone, text, email, and in person.
• Sends medical records to referring physicians
• Answers questions and helps clients and patients
• Acts as liaison to referral sources

Knowledge And Skill Requirements

• Excellent computer skills required with knowledge of Microsoft Office and Office 365.
• Background in medical practice preferred.
• Ability to multitask and work independently.
• Excellent oral and written communication skills required.

Alphapointe is an Equal Opportunity / Affirmative Action Employer. Minority/Female/Disability/Veteran