Front Desk Receptionist Jobs

At Touchmark, We Say

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass.

I AM AN ALLY

• I AM A FRIEND
• I AM A GIVER

Touchmark at Emerald Lake is the newest community to join 13 existing Touchmark locations serving more than 3,500 residents. Thoughtfully positioned in McKinney, Texas, we will offer a unique lifestyle for adults ages 55+ on 80 acres of beautiful rolling hills and cedar trees. Residents will enjoy inspired living in a variety of home types for independent living, assisted living, and memory care. We are currently seeking the right person to join our team as a Front Desk Receptionist!
To Provide 24/7 Coverage For The Community
12-Hour Shifts, 7:00AM – 7:00PM or 7:00PM – 7:00AM
As a member of our Concierge team, you will wear a variety of hats! The front desk is the heartbeat of our community – it’s the place where residents and guests might stop by to find out what is on the calendar of events for the day, to check on a package they’re expecting to receive, to let us know if they have a maintenance issue in their home, or just to lean on the counter and chit-chat about their day.
Position & Educational Requirements

• Respect the confidentiality of all resident's and staff information and records
• Possess a high school diploma or equivalent
• Organized, detail-conscious, and self-initiating
• The ability to multi-task
• Outgoing, warm, friendly personality
• Possess a high level of attention to detail and accuracy
• Have a genuine interest in caring for elderly residents and working in a geriatric environment
• A commitment to a high degree of confidentiality
• Proficiency in Microsoft Office

The Ideal Candidate Will

• Have excellent communication and problem-solving skills
• Be experienced in providing security detail for our property
• Excellent time-management skills and the ability to prioritize among multiple and/or competing tasks in a high-traffic area with multiple interruptions
• Have a commitment to Touchmark’s values (hospitality, compassion, excellence, teamwork, and integrity), as well as a desire to model these values and encourage others to be allies, friends, and givers
• Be willing to work independently
• Have working knowledge of Microsoft Office Applications as well as experience with equipment such as copiers and printers
• Flexibility in their schedule to cover for their team members when needed.
• Maintain a professional appearance, a friendly attitude, and someone who can who can interact with composure in all experiences with team members, residents, and visitors.
• Be willing to cross-train on other shifts to support the community
• Have a “can do” attitude towards their work and be passionate about maintaining a five-star site appearance
• Experience answering calls on a multi-line phone system in a professional manner

Benefits
Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Health, dental, and vision insurance plans for employees and eligible dependents
• Paid time off (including holidays)
• Employee Assistance Program
• Supplemental insurance options
• On-Demand Pay allows you to access pay as you earn it
• Health care, dependent care, and commuter Flexible Spending Accounts
• Bonus and retirement plans
• Education assistance

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.
Check us out at www.Touchmark.com .
We’re growing. Are you?
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