Front Desk Clerk, Tenaya Lodge At Yosemite

The Opportunity

Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

• FREE shift meal in our Employee Dining Room
• $10/day commuter bonus for 35+ miles, and $20/day for 50+ miles
• Flexible work schedules
• Weekly pay
• Employee discounts
• Employee assistance program
• Training and development opportunities

Responsibilities

• Deliver items to guests as needed.
• Coordinate with housekeeping department as needed.
• Greet and register guests via a centralized registration system.
• Provide excellent customer service.
• Handle cash and credit card transactions; maintain accurate paperwork as it relates to front office operations.
• Perform other duties as assigned.
• Resolve small issues as they arrive for guest.
• Check and balance the daily figures, post room and tax charges on guest accounts.

Qualifications

• Previous customer service experience preferred.
• Must be able to multitask, function in a professional manner under pressure from guests and supervisors.
• Good interpersonal communication skills in person and by phone.

Physical Requirements

• Stand and walk for extended periods of time.
• Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.