Front & Back Office- Han

Sante Health System in Fresno, CA is seeking to fill the position of Front & Back Office at one of our busy medical offices, Hongshik Han MD Inc. This position is responsible for supporting and monitoring patient flow in the front and back office while delivering primary health care and patient care management. This position will also assist with billing duties.

OUR IDEAL FRONT & BACK OFFICE

• Self-motivated - no-task-too-small approach to the work, sees what needs to be done and does it
• Customer service oriented - focused on the needs of others
• Efficient - a knack for effectively prioritizing tasks and managing your time
• Detail-oriented - a commitment to achieving a high level of accuracy and attention to detail
• Positive - a can-do attitude that lifts those around you
• Friendly - can easily connect with others and work collaboratively with all service staff in support of patient care

Requirements

• High school diploma/GED equivalent required
• Experience with electronic health records and scheduling preferred
• Minimum 1 year work experience, preferably in a medical office setting

Essential Duties And Responsibilities

• Complete disability forms.
• Ensure the front office and lobby are kept in an orderly manner.
• Answer phones and redirect to the appropriate staff.
• Autoclave instruments.
• Assist with checking in, confirming, and scheduling future appointments.
• Assist with assembling and mailing new patient packets.
• Assist Carolyn with billing duties.
• Prepare charts for the following day.
• Assist with putting patients in rooms and clean rooms after being used.
• Stock rooms and cart with necessary medical equipment.
• Collect and distribute all incoming faxes, including referrals.
• Turn on all computer/monitors upon arrival.
• End of the day - Prepare and spray down rooms for next day's patients and turn off all computer/monitors.
• Call patients to confirm upcoming appointments.
• Greet patients as they walk in.
• Fill in for vacation/sick employees.
• Update patient information - address, phone number, etc.
• Scan insurance information, photo ID cards and patient packet, etc.
• Update patient health history and medication information in EMR system.
• Turn phones over for exchange.
• Collect co-pays and take payments.
• Attend required meetings and participates in committees as requested.
• Run eligibility.
• Maintain patient confidentiality in compliance with HIPAA regulations.
• Unlock front door in morning.

Performance Requirements

• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Knowledge of grammar, spelling, and punctuation to type patient information.
• Skill in operating a computer and photocopy machine.
• Skill in greeting patients and answering the telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Knowledge of business office procedures.
• Knowledge of managed care products such as HMO's and PPO's.
• Ability to sort and file materials correctly and in alphabetical or numeric systems.
• Ability to speak clearly and concisely.

About Sante Health System

Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.

Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.

Sante is celebrating over 25 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.

If you meet the above qualifications and are ready to provide excellent care to our patients, we want to meet you! Apply now for this Front & Back Office job!

www.santehealth.net