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Company | Caterpillar Inc. |
Address | Houston, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Construction,Machinery Manufacturing |
Expires | 2023-06-05 |
Posted at | 1 year ago |
Career Area
- S fluid analysis, equipment inspections, electronic data, repair history and site conditions to provide relevant recommendations as indicated by the data.
- O
- Provides equipment recommendations to Caterpillar dealers and customers.
- Extracts or is provided data from the appropriate business systems including customer, dealer, and contractor sources.
- Provides information for equipment management lead tracking and resolution.
- Aggregate and correlate the five elements of condition monitoring, where all are available.
- Uses enabling software tools & systems to prioritize and analyze condition monitoring data inputs.
- Builds collaborative relationships & acts as a consultant with equipment management personnel.
- Facilitates ongoing customer meetings with Caterpillar dealers, industry groups, Corporate Accounts, and DSDs.
- Communicates verbal recommendations as required to customer and their Caterpillar dealers.
- Prepares standard written reports of recommendations for customers and their Caterpillar dealers monthly.
- 5+ years of experience in the product support and/or engineering fields or equivalent combination of education and experience
- Possess the ability to work and provide direction in a team environment, and work with diverse groups of customers and business partners.
- Strong customer service/contact experience, communication, multi-tasking, and organizational skills.
- Valid driver’s license and clean driving record.
- Strong problem-solving skills.
- Demonstrates strong ability to take initiative.
- O
- Working knowledge of engines, power train, hydraulic systems, inspection process, equipment lifecycle planning, S
- S Services, and the Service Information System is desired.
- Bachelor’s degree in engineering, business, marketing and/or equivalent application experience.
- Life Insurance
- Healthy Lifestyle Programs
- Flexible spending accounts (FSAs)
- Paid parental leave
- Competitive salary and annual bonus program
- Strong community involvement
- Health savings account (HSA)
- Voluntary Benefits (Ex. Accident, Identity Theft Protection)
- Company-matched 401(k) plan
- Medical, dental, and vision coverage
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- Employee Assistance Programs
- Stock option opportunity over time
- Short and long-term disability coverage
-
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