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- Financial Counselor
- Er Patient Access Full Time
- Patient Access Services Representative
- Full Time Registered Counselor
- Patient Financial Services Director
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Financial Counselor - Patient Access Services - Full Time/Evenings - Req# 1912925336
Company | Antelope Valley Medical Center |
Address | Lancaster, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-05-27 |
Posted at | 1 year ago |
Brief Description
- Identifies patients with special financial circumstances to assist in resolving current and future liabilities
- Provides referral to external agencies and/or third party vendors, which provide financial assistance for medical coverage, through various government programs
- Financial Counseling
- Provides information and assists patients with the completion of the Payment Assistance application
- Works closely with and provides assistance to other departments, including Patient Care Coordination, Social Service, and Physicians services, related to information on insurance coverage
- Identifies old, outstanding patient liabilities and calculates patient liability for proposed services in order to determine with patient how to resolve existing and projected liabilities and collects monies, as appropriate
- Acts as an information resource for AVH personnel, who are seeking answers to financial concerns for their patients
- Analyzes patients' ability to meet financial obligations and sets up appropriate payment plans
- Interviews patients to obtain, clarify and verify all demographic and insurance information, not previously gathered, and determines status of financial clearance, as needed
- Insurance Verification
- Identifies old, outstanding patient liabilities and calculates patient liability for proposed services in order to determine with patient how to resolve existing and projected liabilities and collects monies, as appropriate
- Ensures accuracy of registration information for correct billing and updates accounts as needed
- Communicates concurrent review requirements to PCC in a timely manner to prevent delays or reduction of claim patment
- Assist Operation of the insurance verifiers as need
- Assist with other duties as assigned, within skill sets and abilities
- Assist with the operations of the Registration Compliance Auditor as needed
- Knowledge of Managed Care contract language
- Knowledge of basic arithmetic
- Knowledge of HMO, PPO, Commercial, and Workers' Compensation reimbursement
- Knowledge of medical terminology
- Basic personal computer skills to include Microsoft Office applications
- Knowledge of the use of a calculator
- Proficient in the operation of scanners, copiers, and fax machines
- Ability to document account information at time of account follow-up
- Ability to handle stress
- Ability to recognize potential accounts receivable related problems and offer solutions to management
- Ability to review all billing transactions for accuracy, discrepancies, and appropriate charges
- Ability to run accounts receivable reports as needed
- Ability to maintain a working relationship with other departments within the organization
- Ability to manage a heavy caseload in an organized and efficient manner
- High School graduate or equivalent
- 2 years previous Commercial, HMO, PPO, and Workers Compensation billing and/or insurance follow-up experience, preferred
- 2 years recent experience in an Admitting Department in an acute care Will consider 2 years recent acute care hospital Business Office experience
- Sitting 80% of time on duty
- Tolerate repetitive arm and hand movements
- Primarily works in a climate-controlled area
- High School graduate or equivalent
- 2 years recent experience in an Admitting Department in an acute care Will consider 2 years recent acute care hospital Business Office experience
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