Field Sales Manager Jobs

Mungo Homes, a part of Clayton Properties Group, is adding a Field Sales Manager to our team in the Greenville, SC market!

In partnership with the Market Sales Manager, this position will be responsible for the daily management of the Sales Team, including recruiting, hiring, onboarding, motivating, recognizing, rewarding, coaching, counseling, training, and problem-solving to achieve sales goals and develop the team.

Essential Duties and Responsibilities: (performs other duties as assigned)

• In coordination with the production team leaders, regularly attend community sales and production meetings to ensure meeting effectiveness.
• Coordinate with the Sales Manager in preparation for sales meetings and conduct team training at each meeting.
• Hold weekly one-on-one meetings with each New Home Advisor to evaluate their morale and coach on skills that will enhance overall performance.
• Pursue continuous improvement within the scope of the position to work towards top sales performance, training, and accountability.
• Support a high-quality work environment through the embodiment of the Mungo Homes Mission Statement and Core Values.
• Coordinate with the Sales Manager on the internal processes and procedures including, but not limited to model homes, new community setup, model decorating, lot matrices, land development, market home sign-off, etc.
• Occasionally participate in activities outside of work scope to represent and promote the company.
• Conduct weekly lead conversion coaching calls with all assigned New Home Advisors to strategize on converting more leads and to identify coaching opportunities.
• Lead and direct Sales Team efforts to resolve customer issues/problems and ensure sales goals, releases, closings, and customer satisfaction levels are achieved.
• Periodically walk market homes with New Home Advisors to ensure we are meeting the Mungo Homes Quality Standards.
• Ensure all models and sales centers are well-merchandised, staffed, and properly maintained.
• Review each community Competitive Market Analysis regularly to compare products, study trends, and make appropriate product suggestions. Be aware of pending competitive projects and their potential impacts on Mungo sales and market share.
• Work with the New Home Advisors in the preparation of their Business Plan Presentations.
• Review AVID survey scores and actively participate in goal setting to achieve company AVID goals.
• Together with the New Home Advisor, visit competition quarterly to identify competitive strengths or weaknesses.
• Review New Home Advisor’s use of the CRM software and hold them accountable for the use of the system to its fullest capability for follow-up, meeting completion, data quality, communication, notes, and activity logging.
• Accountable for the onboarding, training, individual skill mastery, and assessments of assigned New Home Advisors, to ensure understanding of company practices, policies, procedures, and customer experience standards.
• Conduct individual weekly coaching and role-playing sessions on sales techniques.
• Maintain an analysis/evaluation of each New Home Advisor’s sales presentation by use of mystery shop reviews and by observing them with live customers. Identify areas of performance in need of improvement.
• Participate in all assigned company training. Incorporate new training material into future personal training curricula.

Supervisory Responsibilities

Directly supervises assigned New Home Advisors at every level within the market. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Bachelor’s degree (B.A.) from a four-year college or university, and 3-5 years of previous sales experience within the residential real estate market, with at least 3 of that experience in new home sales.; or equivalent combination of education and experience.

Computer Skills:

• Microsoft Office Suite (Excel, Word, Outlook)

• Ability to learn programs (ERP and CRM software)

Certificates, Licenses, Registrations:

• SC Real Estate License in good standing

• Valid state driver’s license in good standing