Family Services Specialist I/Ii

This position is located in Wagoner, Oklahoma.

Travel is Occasional - Must possess a valid driver's license and maintain required car insurance.

This is a hybrid and/or remote work position.

In-person training will be provided.

Annual Salary:

• Level IIH14B: $37,687.39/Annually + Full State Benefits
• Level IH14A: $35,059.00/Annually + Full State Benefits

DHS offers free child care for all employees. This benefit will be in effect untilSeptember 30, 2023. For more information [email protected] visit the program website athttps://www.kith.care/.

Minimum Qualifications:

Family Services Specialist I

• Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
• OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience.

Family Services Specialist II

• ORan equivalent combination of education and experience, substituting one additional year of experience in professional social work for each year of the bachelor’s degree.
• A bachelor’s degree.

Preference Statement

Preference may be given to applicants with previous call center experience.

Job Responsibilities

• Make appropriate program referrals to community resources.
• Compile data and complete documentation for eligibility.
• Greet clients in a professional and kind manner in an OKDHS retail space.
• Assess the needs of individuals and determine eligibility for specific programs for Adult and Family Services.
• This position may be full-time in an office setting, full-time work from home, or a hybrid of the two.
• Must attend all mandatory trainings associated with the position.
• Manage a caseload.
• Participate in individual and staff conferences.
• Ability to work on a diverse team and directly with people from diverse backgrounds specifically racial, ethnic, socioeconomic, and disabilities.
• Interview clients in an office setting or via phone.

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If you have questions, please contact [email protected]

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement 23-KM209

83002872/JR

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