Fact Support Specialist Jobs

Summary

Description : Functions as a coordinator and clinical member of the FACT Team with some administrative and clerical responsibility. Position will coordinate referral, admission, housing and group activity planning for the program. Due to the nature of the program being a 24/7 program, the FACT support specialist may be required to work outside business hours, weekends, holidays, and on-call.

Duties (Functions)

Primary (Essential):

• Will share in the on-call, evening and shift management responsibilities of the team and be available for additional shifts and support when needed and available.
• Coordinates and provides group activities and services for the clients of the FACT program.
• Develops and maintains knowledge of client population, community resources, linkage procedures, treatment modalities and relevant regulations.
• Maintains productivity levels and writes/maintains required records in a time frame defined by the Director.
• Will serve on the FACT Advisory Board and maintain necessary records and minutes.
• Operates own or agency vehicle to screen clients for services and on occasion provides services to clients in the community.
• Assist the Team Leader in maintaining client FACT information in the database and printing data for all reports and batch printing staff progress notes.
• May act as shift manager in coordination with other FACT Team members
• Coordinates the team's referral and admissions process and maintains this information in the FACT database, including all initial assessments and treatment plans.
• Coordinates the housing/rental subsidy system as well as check requests with FACT Director and Accounting Department.

Secondary

• Will attend all required trainings.
• Will comply with Compliance Plan and standards of conduct and report any non-compliance to the appropriate official.
• Demonstrate safety awareness.
• Completes other duties as assigned.

Qualifications

Education : Bachelor's degree in human services or related field required with a minimum of one year of experience in working with the SPMI population or an Associate’s degree in human services or related field required with a minimum of 3 years’ experience in working with the SPMI population. Education must be from an accredited school, college, or university.

Experience : Experience working with individuals with severe and persistent mental illness.

Knowledge : Knowledge of mental illness and symptoms, mental health system and supports, community social services systems, preferred.

Skills and

Abilities : Good skills and demonstrated abilities in oral and written communication techniques, coordination/cooperation, follow through, interpersonal relations, attention to detail, use of basic language and math, following verbal and written procedures/instructions, recording information orally and in writing, instructing, teaching, coaching, internal and external public relations, working independently, verbal and physical crisis intervention techniques, planning, problem solving, negotiating, flexibility, decision making, scheduling own work, counseling techniques, organizing own work, able to work in a multidisciplinary team and such others that are usually and customarily considered necessary for satisfactory completion of essential duties.

Performance

Standards : Must comply with all work rules including, but not limited to, attendance. Must not present a direct threat to the safety and health of self or others. Must maintain accurate and complete client records in a timely manner.

Working Conditions

Work is performed indoors and outdoors. May be exposed to such environmental conditions as odors, dust, variable temperatures, noise, etc.; exposure to a potential chemical hazard may occur when handling household cleaning chemicals; exposure to a potential physical hazard may occur when dealing with difficult or unstable clients. Overtime may be required from time to time. May be required to be in on-call status from time to time.

Physical

Requirements : Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Physical activities including, but not necessarily limited to, climbing, stooping, kneeling, crouching, reaching - above and below waist, standing, walking, talking, seeing, hearing, driving, etc. at varying frequency and intensity may be required to satisfactorily accomplish one or more of the assigned duties.

Machines, Tools,

Equipment, and

Materials : May include, but may not necessarily be limited to, telephone, standard office materials/equipment and automobile.

Safety

Equipment : May require use of vehicle seat belts. Special or unusual circumstances may require use of emergency safety equipment including, but not necessarily limited to, fire extinguisher, first aid equipment, etc.

Special

Requirements : Valid Florida driver’s license, own transportation vehicle and insurance required.

Reasonable accommodations will be made for otherwise qualified individuals with a disability. Veterans encouraged to apply. Boley Centers is a drug-free workplace that adheres to federal regulations as it pertains to marijuana use. EOE/ADA/VETERANS/DFWP