Facility Operations Manager (Fom) - Baton Rouge

Overview

Responsibilities

• Interview, hire, and coordinate training for all warehouse team members. Team members are responsible for a number of functions within the Distribution Center: receiving product from manufacturing and moving product within the warehouse; preparing customer orders for delivery; moving full cases or picking and packing an individual mix of product into a case.
• Manage all day-to-day people issues such as crewing, safety, specific employee issues, etc. Provide coaching through work withs and administer corrective action as needed.
• Develop a cohesive and empowered team of 20 - 35 employees with the technical and problem solving skills to execute daily tasks as efficiently as possible. A FOM’s role in this process occurs through three Run Right Venues (alongside presence on the floor). Pre-shift and mid-shift meetings are utilized as touch points to gain a pulse of the team and encourage and motivate the team multiple times each day. Flight Plan Reviews are more formal meetings each period to drive the team towards period and quarterly plan goals.

• Facilitate and execute site acceleration each year to continuously improve. Site acceleration occurs when a team of labor experts analyze current practices and develop action plans to improve efficiency and productivity.
• Ensure site regulatory compliance with OSHA, DOT, FDA, and EPA
• Manage warehouse space from both inventory and safety standpoints. In terms of inventory, ensure that pallets and cases are in appropriate lines and that all picking modules are replenished with product. From a safety perspective, ensure that all pallets, forklifts, trash cans, etc. follow the site 5S plan (if currently in place). Be especially cognizant of pallets and product on 2nd and 3rd tiers, as mistakes at these levels could have serious safety implications.
• Meet cost parameters and execute service targets and objectives through daily management of direct and indirect expenses. Direct expenses include labor efficiency (how many cases are outputted per hour worked) and accuracy (packing cases in a complete and exact manner). Additionally all indirect expenses must be maintained, such as supplies, utilities, leases, etc.

• Serve as a liaison with manufacturing and general suppliers
• Accurately and properly provide customer service to Sales partners. Specifically, work with Route Sales Representatives (RSRs) on a daily basis to understand product and customer issues. Execute product planning and ordering to ensure product availability without inventory overages. Limit compliance issues to ensure product that is ordered is stocked in warehouse. In addition, limit adjustment issues to ensure cases are packed accurately. Communicate and lead Value in Planning (VIP) process with Sales partners

Qualifications

• Strong Problem-solving skills
• Experience with expectation setting and progressive discipline
• Strong interpersonal skills, self-motivation, and the ability to give and take direction
• Project management and organizational skills
• Excellent oral and written communication skills

• 1-3 years experience supervising in a warehouse organization
• Ability to work in a fast paced, high intensity environment
• Ability to support off shifts as required
• Bachelors Degree in Operations Management, Logistics, or Engineering preferred
• Demonstrated people and leadership skills with track record of achieving positive business results

• Must pass a drug screen and background check
• Must be able to maneuver safely around moving equipment and/or in congested manufacturing areas
• Frequent standing, sitting, and walking
• Must be able to tolerate extreme temperatures (hot and/or cold depending upon season and plant location)
• Must be able to see (depth perception, near acuity, and far acuity) and hear
• Must be able to wear personal protective equipment including safety glasses, ear plugs/muffs, steel toed shoes, rubber gloves/boots, etc.
• Must tolerate exposed to various packaging materials, raw ingredients, seasonings, cleaning chemicals, lubricants, etc.
• Ability to lift up to 20 pounds (occasionally)

EEO Statement