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Company | TTEC |
Address | Englewood, CO, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Telecommunications,Outsourcing and Offshoring Consulting |
Expires | 2023-06-07 |
Posted at | 1 year ago |
Bringing smiles is what we do at TTEC… for you and the customer. As an Executive Director, Operations working remotely in USA , you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.
- Identify solutions and initiatives to create organization effectiveness.
- Provide leadership and development to the leadership development team through the full lifecycle of the employee
- Drive optimization of learning technology tools and manage the utilization of technology to link leadership learning initiatives to performance
- Build capability by developing a strategy to support the design, customization, and delivery of leadership development programs
- Partner with executive leadership to identify performance needs and develop and implement strategies and tactics
- Partner with corporate resources to align global leadership strategies and technology solutions
- Work effectively with consultants, vendors and professional resources to enhance organization capability
- Significant organizational skills, attention to detail, and user knowledge of database systems
- Ability to analyze results of behavioral assessment tools, experienced presenter and facilitator, and familiar with principles of adult learning
- Experience in working with management assessing, diagnosing, and developing interventions to align training initiatives with company strategies and values
- Possess contract negotiating capabilities to help build potential partnership needs to be able to bring staff and key influencers together to work in concert
- Great consulting, influencing, interpersonal, and communication skills - both written and verbal
- Either college degree and 4 years experience or 8 years experience without a college degree
- Knowledge and sensitivity of diversity issues in training abilities to effectively deal with conflict and highly sensitive situations
- Ask us about our paid time off (PTO) and wellness and healthcare benefits
- A global team of curious lifelong learners guided by our company values
- And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
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