Epic Hospital Billing Jobs

Role: HB Sr. Analyst (HB Analyst – Charge Router Expert)/ (HB Analyst – Claims Expert)

No. of Positions: 5

Location: Remote

:

• Proficient in Microsoft office products
• Able to adapt communication style to the needs of others, especially in difficult situations
• Applicable Epic Certification within 3 months of last class required for certification (must be kept up to date) upon hire
• Able to work independently and as part of a team
• Knowledgeable of application architecture with basic skills in technical documentation of application system installations and moderately complex system flows
• Ability to develop test plans for appropriate moderately to highly complex applications
• Able to lead small to medium internal project work with moderate complexity and moderate risk
• Skilled communicator, both oral and written
• Able to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance
• Skilled in working collaboratively, courteously and tactfully with difficult situations and/or people to recognize issues and solve problems
• Able to independently prioritize work assignments, meet deadlines and manage multiple priorities
• Demonstrated ability to network collaboratively with line managers and supervisors, as well as high level individual contributors
• Bachelor's Degree in Computer Science, Business Management, Information Services -or- equivalent educ/experience
• Demonstrated ability to pro-actively identify ways to enhance or improve programs, processes and systems
• Able to respect confidentiality of all information, especially related to patients, medical staff and employees
• 4 years industry related experience
• Competent in supporting the technical, operational and application needs of appropriate moderately complex applications or subcomponents of a highly complex application
• Ability to train team members in information collection and troubleshooting root cause of application failures
• Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license upon hire
• In-depth knowledgeable of database configurations, complex queries and elements

Responsibilities

• Prepares documentation and assist in documenting and defining workflows in collaboration with relevant stakeholders
• Participate in projects and assist project leaders, taking lead on smaller projects as needed
• Understand and translate the business needs into system configuration and workflow validations
• Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others
• Collaborate with customers on efficient, effective use of application resources, and create related documentation as necessary
• Builds and participates in test plan development
• Plans and coordinates downtime, change management, maintenance, and upgrades
• Collaborates with peers to create and maintain standard team specific documentation
• Demonstrates service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized
• Manage small and moderately complex projects, establish and implement new or revised system requirements or procedures
• Actively support and incorporate the mission and core values into daily activities
• Identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected
• Able to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results
• Applies standards, concepts and theories related to technical discipline to provide solutions to moderate to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills
• Work collaboratively with clients to determine information and data requirements
• Build and enhance effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence St
• Work collaboratively with colleagues across PSJHS in delivery of specific cross departmental projects and efforts
• Evaluate and report on a variety of topics, sometimes complex in nature
• Ability to travel as required
• Synthesizes data, information, and knowledge to analyze multiple approaches/solutions to issues or problems
• Work with internal teams to support and develop business solutions
• Analyze user requirements, develop and implement systems for moderately complex processes
• Coordinate activities of project team and act as a source for direction, training and guidance for less experienced departmental staff
• Initiate course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization
• Use professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs
• Assist in troubleshooting root cause failures
• Demonstrate full use and application of standard principles, theories, and concepts related to technical discipline and provide solution to a variety of moderately complex problems
• Instrumental in maintaining, and consistently participates in improving standards of documentation
• Acts as a resource during testing and upgrades; coordinates with appropriate individuals
• Perform rotational on-call responsibilities