Epic Ambulatory Sr. Analyst

Epic Ambulatory Sr. Analyst

Remote

Contract

JOB SUMMARY

Skilled and certified Epic Ambulatory Analysts to continue growing our talent network. Selected Consultants will assist our customers with the build and support of their Epic systems. Duties: • Address support requests that involve general Epic analysis and support as well as some complex issues in respect to workflows and features, functions, and configuration of the Epic build. • Demonstrate willingness to be a team player and apply application implementation best practices. • Provide Epic application support (work tickets, service/change request, routine maintenance), while client focuses on important initiatives. • Documentation of responsibilities, How To’s and any requirements of your specific role on this project is expected. Initial document will be created during the knowledge transfer period and maintained through the life of the engagement. Positions are remote, but Knowledge Transfer may occur onsite or remotely.

Qualifications

• We are specifically seeking Analysts with certification(s) & experience in Ambulatory, CareEverywhere, EpicCare Link, Haiku/Canto, Healthy Planet, Meaningful Use, MyChart, Wisdom, and PT/OT/Speech/Ortho/Pod
• Experience with entry and resolution of incident tickets, as well as support for upgrades and service requests
• Must have strong Epic build and optimization experience, with current Epic certifications in multiple modules
• Excellent communication and customer service skills are required

Responsibilities

• Documentation of responsibilities, How To’s and any requirements of your specific role on this project is expectedicies and training requirements.
• Selected Consultants will assist our customers with the build and support of their Epic systems
• Demonstrate willingness to be a team player and apply application implementation best practices
• Provide Epic application support (work tickets, service/change request, routine maintenance), while client focuses on important initiatives
• Address support requests that involve general Epic analysis and support as well as some complex issues in respect to workflows and features, functions, and configuration of the Epic build