Entry Level It Admin

: Entry Level IT Administrator
We are seeking a highly motivated and detail-oriented individual to join our team as an Entry Level IT Administrator. The successful candidate will play a crucial role in providing technical support and ensuring the smooth operation of our organization's computer systems and network infrastructure. This position offers a valuable opportunity to gain hands-on experience in the IT field and to develop skills that will pave the way for a successful IT career.
Responsibilities

• Provide technical support to end-users, including troubleshooting hardware and software issues, resolving network connectivity problems, and assisting with system installations and upgrades.
• Maintain inventory of IT equipment and software licenses, ensuring proper records and documentation for procurement and asset management purposes.
• Assist in the creation and maintenance of IT documentation, including user manuals, IT policies, and procedures, to provide end-users with clear instructions and guidelines.
• Respond to IT help requests promptly, accurately documenting and resolving issues in a timely manner.
• Assist in the configuration and maintenance of company devices including desktops, laptops, and peripherals.
• Adhere to and promote company policies and procedures related to data privacy, information security, and ethical handling of confidential information.
• Collaborate with cross-functional teams to support technology projects and initiatives, contributing to the continuous improvement of IT systems and processes.
• Collaborate with senior IT team members to implement and maintain network security measures, including firewalls, antivirus systems, and data backups.
• Stay up-to-date with the latest trends and technologies in the IT industry, attending training sessions and acquiring knowledge to enhance technical skills.
• Install and upgrade software applications and operating systems while ensuring compatibility and compliance with company policies and procedures.

Qualifications

• Self-motivated with a desire to learn and expand technical knowledge.
• Excellent verbal and written communication skills to effectively communicate technical concepts to non-technical individuals.
• Proficiency in troubleshooting common software and hardware issues.
• Flexibility to work outside regular business hours occasionally to perform system maintenance or respond to critical incidents.
• Ability to work effectively in a team environment and support end-users with diverse technical backgrounds.
• Bachelor's degree preferred but not required. Degrees in Computer Science, Information Technology, or a related field are best suited. Relevant experience and certifications will be considered in place of a degree.
• Familiarity with operating systems, such as Windows and macOS.
• Basic understanding of computer systems, networks, and hardware components.
• Strong problem-solving skills and attention to detail.
• Demonstrated time management and organizational skills to handle multiple tasks and prioritize responsibilities effectively.