Entry Level Customer Relations Representative

Generation Alpha is seeking a vibrant, energetic, and dedicated Customer Relations Representative to join our growing team! Based in the Houston area, our firm was founded on the principles of excellent customer service and a dedication to providing our charity partners with the highest quality fundraising services possible. Our goal is to integrate creative marketing and fundraising tactics in a new and innovative way with their potential donor base to increase their brand awareness and long-term donor loyalty.

Customer Relations Representative Responsibilities:

• Develop and showcase leadership skills throughout the entry-level
• Deliver results to our clientele daily and meet all objectives and goals
• Conceptualize and lead promotional fundraising campaigns, working closely with the Senior Marketing Manager
• Build brand awareness and recognition through the implementation of individualized marketing and sales campaigns
• Assist senior-level Marketing Manager with any other designated projects
• Identify specific target markets to help promote our charity partners' core mission within the community
• Coordinate and present territory research to the rest of the entry-level and senior-level Marketing Team
• Communicate and interact directly with potential donors
• Support every angle of marketing with a client-first approach to drive growth and brand loyalty

Requirements & Expectations of Our Customer Relations Representative:

• Team-oriented mindset
• An associate’s degree or some college coursework is preferred but not required
• Friendly, positive, and upbeat personality
• 1 year of experience in customer service or customer-centric industry is required
• Exceptional communication skills
• Highly motivated
• Versatile and dependable
• Ability to work in a fast-paced environment

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