Enrollment Specialist Jobs

This is a temporary role through Magnit Global with one of the world’s leading health insurance companies.

Duties

This position is responsible for the online establishment and maintenance of group account records including demographic information, rates, benefits, and broker commissions.

LEVEL 1

• Preparation and online coding of enrollment transactions

• Data entry of rate and benefit information

• Meet quality and timeliness standards established by the client Association and internal guidelines

• Update reporting systems utilized in measuring productivity and timeliness.

• Communicate with other Enrollment units relative to the status of group set up and maintenance.

LEVEL 2

• Determine if the specifications cited in group paperwork meet the needs of the group and conform to system requirements

• Coordinate new group implementation and conversations with Marketing, Sales, Claims, CSA, Underwriting, Benefit Programming and other Enrollment units.

• All Level 1 job functions related to larger, more complex groups.

LEVEL 3

• Acts as back up of Diversified Services Technician and Department Lead.

• Verifies initial billing accuracy for new and renewal groups

• Identifies errors and maintains quality control of abstract information.

• All Level 1 and level 2 job functions related to larger, more complex groups.

LEVEL 4

• Release general ledger transactions and system holds for Level 1, 2 and 3.

• Provide on-the-job training, coaching and guidance to staff as directed by supervisor.

• Coordinate updates to system tables related to group set up and benefit items.

• Assist supervisor in identification of non-routine problems or discrepancies.

• Compile workload statistics for management and staff.

ALL LEVELS

• Each progressive level includes the ability to perform the essential functions of any lower levels.

• The position requires a full-time work schedule. Full-time is defined as working at least 40 hours per week, plus any additional hours as requested or as needed to meet business requirements.

Skills

REQUIRED COMPETENCIES

1. Required Job Skills

• Intermediate skills in use of office equipment including copier, scanner, fax machine and telephone (All Levels)

• Intermediate PC proficiency (Applies to All Levels)

• Intermediate skill in data entry (Applies to All Levels)

2. Required Professional Competencies

• Maintain confidentiality and privacy (Applies to All Levels)

PREFERRED COMPETENCIES

1. Preferred Job Skills

• Type >35 words per minute with 5% error rate or less (Applies to All Levels)

• Intermediate skill with spreadsheet software (Applies to All Levels)

2. Preferred Professional Competencies

• Knowledge of wide range of subjects pertaining to organization's service and operations. (Applies to All Levels)

Education

Required Work Experience

• 1 year(s) of experience in data entry or marketing field

Required Education

• High-School Diploma or GED in general field of study

Preferred Work Experience

• • 1 year(s) of experience in bookkeeping field