Engineering Program Manager Jobs

Company Description

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible. This is our mission, and it’s why working at Cash App means so much more than a job.

Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.

Check out our locations, benefits, and more at cash.app/careers!

Engineering Program Managers at Cash App are passionate about being of service through cross-functional collaboration between engineering teams, demonstrating ownership & accountability, solving chaos with structure and helping us land sound technical outcomes as we further our mission of economic empowerment. We focus on the details, explore creative solutions, overcome obstacles and never settle for status quo.

Our mission as Engineering Program Managers is to get things done. To accomplish this, we must wear hats in various shapes and sizes.

In this role you will

• Work with Technical Leads and Product Managers to craft technical initiatives with solid business justifications and clear expectations
• Manage external vendors for maximum quality, speed, and cost efficiency
• Build partnerships with stakeholders across Engineering, Product, Design and other relevant organizations
• Lead decision making across a cross-functional stakeholder group
• Cultivate a team culture of high agency, execution, and customer focus
• Help to develop and maintain strategic plans, team roadmap(s), operations readiness plans, and regular status updates to help teams scal
• Lead the optimization of the current processes to meet our needs for a wide array of content types
• Guide development and implementation of necessary tooling, frameworks, processes and procedures

Qualifications

• Experience managing and releasing complex and high-quality localized products and marketing campaigns in partnership with product teams, beyond just as a translation service manager
• Experience with translation management systems, content management systems, video localization tools and LQA testing methodologies
• 6+ years as a Program Manager of a technical team, leading a suite of requirements gathering and implementation
• Experience establishing processes, supporting teams, developing relationships, and managing end-to-end for a portfolio of concurrent programs
• Experience managing localization programs including vendor management and selection
• Infrastructure, network, systems and applications knowledge
• Strong program management experience, especially working cross functionally

Additional Information

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.

Zone A: USD $184,100 - USD $225,000

Zone B: USD $174,900 - USD $213,700

Zone C: USD $165,700 - USD $202,500

Zone D: USD $156,400 - USD $191,200

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Full-time employee benefits include the following:

• Health Savings Account and Flexible Spending Account
• Additional Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources
• Healthcare coverage (Medical, Vision and Dental insurance)
• Paid parental and caregiving leave
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
• Retirement Plans including company match
• Employee Stock Purchase Program
• Learning and Development resources
• Paid time off (including 12 paid holidays)
• Paid Life insurance, AD&D, and disability benefits

These benefits are further detailed in Block's policies. This role is also eligible to participate in Block's equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.