E-Commerce Customer Service Rep (Ft)

We are looking for a genuinely excited person to help customers with their online purchase every single day. Someone patient, empathetic, and passionately communicative.
Responsibilities: Managing email tickets, chat requests, inbound & outgoing calls. Coordinate with sellers to ensure shipping/tracking information is correct and available in a timely manner. Build sustainable relationships and trust with customers and sellers through message system communication Provide appropriate solutions and alternatives within an appropriate amount of time. Requirements: 2 or more years of customer support experience. Strong analytical and problem-solving skills. Strong phone contact handling skills and active listening. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Positive attitude with a strong work ethic.