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Company | STERIS |
Address | Roseville, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Equipment Manufacturing,Hospitals and Health Care |
Expires | 2023-06-12 |
Posted at | 1 year ago |
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
- Opportunities for advancement
- Car allowance and paid mileage
- 401k with company match
- Medical, vision, dental, prescription and life insurance
- Paid time off and holidays
- Business travel and all related expenses paid
- Field based work with local travel and some overnight stays
- Competitive base salary plus lucrative bonus opportunity
- Comprehensive training
- Annual merit review
- Cell phone allowance
- Company provided credit card and laptop
- Responsible for prompt and accurate submission of expense reports, timecards, service tickets, accounts payable, billing transmittals, and other administrative requirements as assigned by supervisor
- Sets expectations of performance for District and attains or exceeds established operational objectives through the combined efforts of the STERIS team.
- Partners with Sales to drive sales and service revenue. Works closely with Sales to facilitate capital, consumable, and service sales joint account planning to maximize the STERIS “Share of Wallet.” Works within the region to promote and secure new business.
- Leads a geographically dispersed service team. Owns talent management and talent acquisition to ensure Customer business expectations are met.
- Responsible for planning, organizing, scheduling, budgeting, and supervising technical personnel for assigned area to fully satisfy Customer’s service needs.
- Monitors and manages employee performance during field visits. Provides feedback, coaching and timely performance discussion and appraisals.
- Completion of Customer needs analysis and the generation of solutions with quotes to meet the identified Customer needs. This includes negotiation, pricing, and renewal management for new and existing business.
- Communicate and enforce current standards, codes, and procedures regarding safe and effective use of equipment, fleet safety and auto maintenance programs, and other policies as required.
- Motivate and educate technicians to play active role in providing sales leads and monitoring contract status.
- Owns Customer Satisfaction and revenue attainment in the district. Develops financial forecasts and tracks financial performance to ensure profitability of service business.
- Strong business acumen, and related experience in data analysis, budget management and change management
- Exceptional written and verbal communication skills.
- Bachelor’s degree plus 6 years of experience, including 2 years leading teams. In lieu of degree, 14 years’ relevant work experience, including relevant leadership experience (includes military leadership roles) will be considered.
- Proficient in Word, Excel, Outlook, intranet) and strong competency in learning & supporting teams with new technology tools (Apps, SharePoint)
- Ability to travel up to 40%, including overnight to attend Customer meetings and support team development
- Demonstrated ability to provide exceptional Customer service in a business environment. Demonstrated knowledge in resource planning, managing employee performance and basic P&L/budget reporting.
- Continuous Improvement training or proven results.
- Must have a valid driver license with minimal moving violations
- Experience leading a team virtually and in the field
- 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
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