Distribution Center Loss Prevention Manager

ACCOUNTABILITIES

Reduce shortage through external theft awareness, deterrence and successful resolution

• Manages all physical & building security needs in partnership with Supervisor.
• Provides consistent coaching & recognition to motivate hourly LP team to achieve external productivity goals
• Identifies, investigates and successfully resolves ORC cases within assigned market.
• Executes effective shortage awareness & reduction strategies to minimize external theft in an effort to achieve assigned inventory goals.

Lead all aspects of internal theft investigations within assigned market

• Conducts thorough investigations and internal interviews focused primarily on cash and/or merchandise theft.
• Delivers ongoing internal theft training to LP associates and builds a culture of honesty in all stores through proactive awareness training with store leadership.
• Reviews exception reports, regularly develops productive leads, manages surveillance activities, successfully resolves DA cases and oversees case file quality control as the Internal Captain for all stores

Foster effective internal and external relationships

• Conducts store visits, inspects Best Practice execution, monitors compliance with approved directives, provides constructive & actionable feedback.
• Partners with field and Corporate leadership teams to problem solve, troubleshoot and achieve organizational goals.
• Acts as a liaison between Kohl’s and law enforcement, professionally represents Kohl’s in legal proceedings as needed.

Develop high performing teams

• Develops self and hourly team members, participates in intentional succession planning discussions, develops “ready now” bench talent at all levels.
• Assists with recruiting, hiring, onboarding & other mandatory training completion for hourly LP associates in accordance with assigned budget.
• Participates in writing & administering annual reviews, identifies performance & behavioral issues, administers counseling’s / termination’s in partnership with Supervisor
• Provides consistent coaching & recognition to inspire & motivate hourly team to achieve all performance goals

SKILLS

Required

• Must successfully complete Kohl's internal interview certification process
• Supervisory experience
• 2+ years of retail Loss Prevention experience
• Strong time management, communication, and interpersonal skills

Preferred

• Relocatable
• Experience managing multiple locations