Regional Loss Prevention Manager - Houston, San Antonio, Austin, Tx

Overall Job Summary

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 124+ company stores. The coverage areas average $850+ million in sales revenue.

Essential Duties and Responsibilities (Min 5%)

1. Educate and Train Store Leadership and team members
2. Complete loss prevention store assessments and visit with emphasis on teaching and coaching, offering solutions to issues within company guidelines
3. Participate in all regional, district and store brand meetings, conference calls, and when possible, conducts store visits with field leadership
4. Achieve assigned shrink goals and objectives through established awareness programs, in partnership with store management and field leaderships
5. Coordinate, investigate, and resolve internal theft issues and cases utilizing: Interviewing techniques, CCTV, Point of Sale Exception Reporting, and retail business systems analysis
6. Execute and manage the high shrink store programs within the assigned area with the objective and expectation of reducing losses
7. Analyze data and reporting to identify and ultimately resolve shrink related activity
8. Conduct onsite visits to new store opening locations to ensure loss prevention processes are in place and to train new team members on loss prevention concepts and protocols
9. Provide risk assessment for new and exiting store locations and recommend physical security needs such as CCTV, electronic article surveillance or alarm upgrades to positively impact losses
10. Completes store inventory preparation visits as needed

Qualifications

High Demand IT Specialized Skills

Platform Knowledge

Preferred knowledge, skills or abilities

• Strong communication, problem solving, public speaking, time management and interpersonal skills. The ability to effectively influence others without direct authority over district and store level team members.
• Experienced in Microsoft Word, Excel, Outlook, and SAP, including the use of exception based reporting systems
• Ability to positively handle conflict
• Ability to be on call 24/7 to handle emergencies (alarm issues, internal theft cases, disaster response etc)
• Display a detail-oriented approach to work
• Ability to self-motivate and work with little supervision, work with a sense of urgency and to prioritize tasks
• Ability to plan for and travel overnight frequently, up to 90% or more, with little notice
• Proven ability to handle complex internal investigations and interviews, and have the ability to obtain the advanced certification with Wicklander-Zulawski

Working Conditions

Physical Requirements

Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.