Dispatcher Jobs

Role Objectives: This position schedules and dispatches workers, work crews, equipment, and/or service vessels for conveyance of materials or freight or for service or emergency needs. The dispatcher uses radio, telephone, and computer to transmit assignments and track operations in progress.
Key Responsibilities:

• Relay orders, messages, and information to or from work crews, supervisors, accounting and field personnel using computers, telephones and two-way radios
• Ensure a clean and orderly work area at the end of each shift
• Schedule and dispatch people and vehicles to appropriate locations according to customer requests, specifications, or needs
• Other duties and special projects as assigned
• Advise appropriate parties regarding traffic problems such as weather, congestion, and hazards
• Confer with customers or supervisors to address questions, problems, or requests for service or equipment
• Record and maintain files and records of customer requests, work performed, expenses, inventory, and other dispatch related information for dispatch and accounting

Knowledge/Skill Requirements:

• Strong Oral and Written Communication Skills
• Time Management
• Good Judgment
• Service Orientation
• Critical Thinking

Education/Experience:

• 1-2 years of dispatch experience required
• High School Diploma (or GED or High School Equivalence Certificate) required
• Ability to obtain a TWIC card if required

Physical Requirements:

• Requires repetitive motion, hearing, talking, grasping, sitting, bend, stoop and reach.
• Must be able to lift and carry equipment and supplies weighing up to 10 pounds.
• The worker is not subject to adverse environmental conditions as work is performed in an office.
• Worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading, as well as peripheral vision, depth perception, and ability to adjust focus.