Dispatcher Jobs

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Dispatcher to join our Boston team supporting the Logan Airport. Responsibilities include attend dispatch phone, send/receive fax and emails, in a timely manner.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

• Capture all working hours and control timekeeping and provide respective time adjustment sheets to HR and Transportation Manager.
• Forward daily flight catering status (flight for number of PAX prepared) to KL.
• Attend dispatch phone, send/receive fax and emails, in a timely manner.
• Process all customer information during shift and update all departments concerned as needed.
• Being a communication link between field operation and catering building.
• Assist Transportation Manager as needed.
• Assist the Commercial department with menu specs and other tasks as per prior assignment.
• Write daily shift report (as per template provided by Transportation Manager) and email to Transportation Manager and General Manager.
• Ensure proper shift closing with all tasks completed.
• Build all cargo flights during shift.
• Responsible for communicating and overseeing last-minute requests to all departments concerned.
• Other duties as assigned.
• Print labels and boarding bills for flight departures as needed to have all production information ready for pick up at dispatch for all departments concerned HOT/COLD FOOD, EQ/BEV, etc.
• Report and document any vehicle fleet, building, building access system, building security, accident issues, or other abnormality, that was brought to his/her attention via email to the Transportation / Maintenance Manager.
• Print labels and boarding bills for flight departures during shift and next shifts as needed.

The salary for this position is $23.22 hourly with weekly pay, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

• High School Diploma or GED.
• Able to work nights, weekends, and Holidays.
• Proficient in Microsoft Office.

Intellectual/Social demands

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical demands

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.