Dispatcher Jobs

Overview
This is a provisional appointment.
Brief (essential Functions Of The Job)
Under general supervision, operates a two-way radio system for receiving and dispatching calls from and to City Mobile Units.
Responsibilities

• Maintains good public relations when answering calls from citizens.
• Performs work of moderate difficulty in the receiving, referring of emergency and non-emergency calls to and from field personnel.
• Performs related work as required.
• Responsible for obtaining listings from Registry of Motor Vehicles, stolen vehicle information and assists in or looks up location for field personnel.
• Enters into computer system information on motor vehicles relayed from field personnel to see if vehicles are eligible for impoundment and record same on ledger sheets.

Minimum Entrance Qualifications

• Ability to follow oral and written instructions.
• Ability to correctly interpret messages to insure dispatching of proper information requested.
• Ability to take emergency and non-emergency telephone requests in a courteous manner.
• Ability to transmit factual information and details with accuracy.
• Ability to operate a radio communication system.
• Ability to speak, read and write English correctly and to enunciate clearly.
• Must be able to exercise good judgement and focus on detail as required by the job.

Boston Residency Required
Terms:
Union/Salary Plan/Grade: AFSCME/RA1-10
Hours per week: 40