Dispatcher Jobs

Job Details

Job Location

Regis College Campus - Weston, MA

Position Type

Full Time

Description

Summary

The Dispatcher operates a computer-aided dispatch system, receives emergency and non-emergency calls for assistance, and assists visitors to the Campus Police Station.

Functions

• Contact College administration when necessary regarding student issues.
• Maintain records with Campus Conference & Events.
• Monitor CCTV camera system and document and report irregularities.
• Contact Facilities Management administrators when necessary regarding emergency repairs, snow removal, etc.
• Report to Weston Police, Fire, EMS, emergency personnel all emergencies within the college or as otherwise directed by Campus Police.
• Monitor telephone system for trouble alarms and report to vendor and superiors.
• Utilize the Criminal Justice Information System (CJIS) terminal to run license plates and outstanding warrants.
• Responsible for the distribution of emergency messaging when required.
• Operate the College switchboard and transfer calls to proper departments.
• Perform timely dispatch by way of the two-way radio system of law enforcement on campus.
• Enter citations into records management system.
• Monitor alarm systems (intrusion, card access, carbon monoxide, fire, and duress) throughout the College. Dispatch appropriate units as needed.
• Assist in processing Regis College parking permits.
• Operate a variety of communications equipment including radio consoles, telephones, and computer systems.
• Process requests for information regarding vehicle registration, driving records, and warrants.
• Assist faculty, staff, students, and visitors who come to Campus Police for routine business and emergencies.

Qualifications

Requirements:

• Must be able to work a flexible schedule and be available for call-ins, holdovers, holidays, nights and weekends.
• Good computer skills required.
• Ability to positively interact with a diverse population and uphold the College’s commitment to inclusive excellence. Must have excellent communication and customer service skills to deal effectively with a wide variety of College personnel and/or outside individuals/organizations.
• Ability to work and maintain a positive relationship with the Campus Police Department and other personnel.
• Must be a high school graduate or have a GED.

Working Conditions/Physical Demands

• The noise level in the work environment is usually moderate.
• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms and climb or balance.
• May spend extended periods at terminal, on telephone, or operating other office machines requiring eye-hand coordination and finger dexterity.

The above statements are intended to describe the general nature and level of work being performed by people assigned to do this job. The above is not intended to be an exhaustive list of all responsibilities and duties required.

Protecting the Regis Community

All faculty, staff, and students who live, learn, and work on Regis College’s Weston MA campus are strongly encouraged to be vaccinated for COVID-19. COVID-19 immunization is required for faculty, staff, and students who learn and work in the Regis College Dental Center and Autism Center, consistent with federal mandates. For further information, please review Regis College’s .

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.

In employment, as in education, Regis College is committed to equal opportunity and affirmative action. Regis does not discriminate on the basis of race, color, age, religion, creed, sex, gender identity or expression, sexual orientation, ethnic or national origin, ancestry, citizenship, marital or parental status, physical or mental disability, genetic information, pregnancy, veteran’s status, membership in uniformed services or any other protected status.