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Director ,Operations And Customer Quality Engineer
Company | Applied Materials |
Address | , Austin, 78724, Tx |
Employment type | FULL_TIME |
Salary | $160,000 - $220,000 a year |
Expires | 2023-07-14 |
Posted at | 1 year ago |
Key Responsibilities
- Responsible for meeting customer expectations in product quality, responsiveness and services.
- Interfaces with key customers to ensure customer satisfaction and that products meet customer specifications. In case of customer inquires or issues (e.g. product returns), the Global Quality organization is responsible for providing customers with answers and driving each issue to resolution.
- Ensures that all interactions with customers are done in a professional and timely manner.
- Provides clear and well-articulated vision, strategies and plans to continuously improve product and service quality for our customers.
- Develop and strengthen the Quality organization. Manage general business requirements manage employees, create and monitor budgets.
- Establish roles and responsibilities to achieve in manufacturing line and customer support.
- Ensures that quality control inspections, tests, root cause analysis and corrective procedures are coordinated throughout the organization.
- Selects, evaluates and manages employees to ensure the efficient operations of the function.
Functional Knowledge
- Demonstrates broad and comprehensive understanding of different systems, theories and practices
Business Expertise
- Applies broad industry and commercial awareness to drive financial and operational performance across business unit, department or sub-functions
Leadership
- Leads through subordinate managers of managers; executes segment/functional business plans and contributes to the development of segment/functional strategy
Problem Solving
- Directs the resolution of highly complex or unusual business problems applying advanced analytical thought and judgment
Impact
- Guided by segment/functional strategy, impacts results of a department, business unit or sub-function or facilitates the work done by other segments/functions by providing support to impact the business
Interpersonal Skills
- Negotiates and influences the opinions of others at the senior executive level and in external organizations; exercises sensitivity to the audience
Position requires understanding of Applied Materials global Standards of Business Conduct and compliance with these standards at all times. This includes demonstrating the highest level of ethical conduct reflecting Applied Materials' core values.
Qualifications
Education:
Bachelor's DegreeSkills
Certifications:
Languages:
Years of Experience:
15+ YearsWork Experience:
Additional Information
Travel:
Yes, 10% of the TimeRelocation Eligible:
NoU.S. Salary Range:
$160,000.00 - $220,000.00The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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