Director Of Youth Services

Summary Of The Main Function/purpose Of The Position
To ensure empowerment-based, best practice participant services are provided to youth participants. Plans, develops, and manages youth programs, including Shelter Youth childcare, On site School, and Camp Hope. The Director of Youth Services also plans, manages and develops these programs. This position is visible in the community and requires a high level of professionalism and the ability to establish and maintain relationships with other agencies and funders. Supervises the Kid's Team Advocates, daycare staff, Camp Hope staff and volunteers and coordinates activities. Ensures high quality programs are available to all children residing in shelter and through Camp Hope.

• Coordinates meaningful, fun, and engaging services for children and families in shelter. (10%)
• Supplements and assists the youth services staff as needed. (10%)
• Attends staff meetings, training sessions, and supervisory meetings as required. (10%)
• Conducts community presentations to community professionals. (2%)
• Meets with youth service staff on a regular basis for supervision and guidance. (10%)
• Facilitates groups for children, provides supportive counseling, and case management for children, as needed. (10%)
• Oversees maintaining records required for programmatic reporting, including compiling and preparing data reports for funders. (5%)
• Carries supervisory responsibilities in accordance with the organization's policies and applicable laws. Includes interviewing, hiring, training, scheduling and coaching employees; plans, assigns and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems. Oversees and ensures that staff comply with ethical standards and quality of service. (23%)
• Participates in developing and implementing Children's Services program policies, procedures, forms, and guidelines with the CPO. (5%)
• Engages families to encourage them to participate in the programing and youth services. (10%)
• Ensures appropriate childcare licensing is maintained as required of employees; and funding source standards and reporting requirements are adhered to for the department.
• Principal duties/responsibilities:
• Creates outcome reports for program delivery, including group pre/posttests. (5%)

Occasional duties or projects which may be performed at irregular intervals:

• Attends case conferences.
• Performs other related duties as assigned.
• Answers crisis hotline and intervenes in crisis situations with participants.
• Takes part in the emergency management planning and response teams.

III. Accountability: Areas in which the position is accountable/responsible:
Control of Costs: Has accountability for costs invoked by the department. Approves departmental and employee expenses as required.
Budgets: Must maintain expenditures to ensure they are within the department's budget. Compiles information and assists the supervisor with preparing the department's budget.
Policy Planning and Development: Is instrumental in the department's policy development and implementation.
Customer Service: Has high degree of responsibility for maintaining quality services to children and families. Represents The Spring with professionalism.
Records: Oversees that records and documentation are accurate and current.
Quality Control: Oversees the department and ensures high quality care and counseling are provided by staff members.

• Supervision Responsibility:

Supervises the daycare supervisor and the Kid's Team.

• Business-Related Contacts:

Internal: Has contact with other program staff to provide technical assistance or to work together on a project. Has contact with volunteers who staff The Spring of Tampa Bay and agency Board of Directors during fund raisers.
External: Has contact with community leaders during program monitoring visits, presentations, educational purposes, and shelter tours. Occasionally has contact with representatives of funding sources during programmatic monitoring visits.

• Educational and/or equivalence in experience requirements:

Master's degree in Social Work (MSW), Human Services, behavioral or social science supplemented by five (5) years experience in human service administration preferred. Bachelor's degree may be considered with extensive applicable experience. Program management and supervisory experience required.
Specialized Or Technical Educational Requirements
Requires completion of 45 hour DCF Childcare training course, CPR and first aid.
Director's Credentials from DCF.
16 hours of training each year, after completion of 30 hour CORE training, regarding the dynamics of domestic violence and intervention.
Certification Or Licensing Requirements
Child Development Associate (CDA), Director Credentials, and 2 years of Childcare experience.
Must successfully pass a background screening for child care licensing as required by law.
Must successfully pass FBI background screening.
Must have Valid Drivers License
VII. Specialized equipment or machines used in the course of the duties of the position.
Computer (word processing and spreadsheet applications).
VIII. Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position requires verbal communication on an individual and group basis (in person and by telephone), supervising groups of children and teens, and compiling/preparing reports. Requires typing and use of computer technologies and software programs. Traveling to public and private educational facilities and presenting information to groups and individuals is also required. The position requires walking, standing, sitting, reaching, climbing steps and using hands. Stooping and crouching are sometimes required (to play with children and to sit on the floor with the group). Talking and hearing is required most of the time. The job requires lifting and/or moving up to 40 pounds. The position also requires close vision for preparing and viewing documents and ability to adjust focus.

• Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
The environment is typically that of a classroom or office setting with moderate to loud noise. There is occasional exposure to the outdoors when assisting with outdoor activities or due to travel requirements.

• Additional Remarks:

Strong communication skills (both verbal and written) are required. Must be able to work with minimum amount of supervision.
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