Director Of Resort Food & Beverage

OVERVIEW

Cultivating a culture of authentic hospitality, the Director of Resort Food & Beverage supports business objectives and growth by overseeing the daily administrative and operational tasks of the resorts entire Food & Beverage program, including all food-and-beverage-related events and activities. This role is responsible for the overall front and back of house planning, direction, evaluation, and control of the Food & Beverage service units, achieving operational and financial goals.

JOB DUTIES

• Ensures consistent and fair administration of policies.
• Collaborates with the National Food & Beverage and Marketing teams to create promotional packages, create group menus, and update pricing to reflect current market conditions.
• Conducts team member performance reviews and recommends compensation adjustments.
• Manages planning, budget analysis, and reporting for the Food & Beverage program costs across the resort.
• Ensures all Food & Beverage equipment is in proper working order and satisfies all health and safety requirements.
• Interacts with guests throughout their dining experience to ensure their needs are properly met.
• Partners with Team Relations on team member counseling and recommendation of termination when appropriate.
• Ensures all safety standards are being followed, meals are properly portioned, and waste is minimal.
• Establishes strong vendor relationships and competitive pricing to ensure proper profit margins and unique selections for Food & Beverage establishments.
• Other duties as assigned.
• Confirms accuracy of monthly inventory counts and reconciles inventory with invoices.
• Promotes and represents Sun Outdoors and the National Food & Beverage program in a positive manner.
• Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.
• Oversees the daily administrative and operational tasks of the resorts Food & Beverage program, including the front and back of house, events, and activities.
• Addresses guests grievances to improve and increase guest satisfaction.
• Ensures compliance with preparation and maintenance of required records, reports, and paperwork for the Food & Beverage department.
• Maintains current knowledge on all state and local health and safety guidelines.
• Adheres to Suns Timekeeping Policy by reviewing, verifying accuracy, approving and submitting direct report(s) time recorded.
• Oversees all Food & Beverage production, including menu planning, purchasing, cost control, and inventory for both the front and back of house.
• Ensures Food & Beverage programs across the resort maintain compliance with Suns quality and financial standards as well as government and Health Department standards.
• Interacts professionally with a diverse group of team members, suppliers, and customers.

REQUIREMENTS

• Ability to respond to business needs after normal business hours.
• Ability to maintain a professional resort image, including cleanliness and appearance standards.
• Demonstrated ability to manage multiple competing priorities
• 6 months of experience in P&L management
• High School Diploma or GED (Required)
• Excellent written and verbal communication skills
• Excellent problem solving skills
• Ability to use Microsoft Office suite (Word, Excel, Outlook)
• Bachelor's Degree in hotel, restaurant, tourism, or event management (Preferred)
• Excellent organizational skills
• 5 years of experience in restaurant/food and beverage service management with increasing responsibilities
• Flexibility to work events during non-business hours
• Mentality of a leader with a willingness to learn and grow

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

• Paid Parental Leave
• Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
• Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
• Life and Accidental Death and Dismemberment Insurance
• Comprehensive Dental Plan
• Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
• Pet Insurance
• Short and Long-Term Disability Coverage
• Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
• 401(k) Plan with Sun matching contribution
• Vision Plan
• Identity Theft Insurance
• Legal Assistance Plan
• Voluntary Health and Dependent Care Reimbursement Accounts
• Tuition Reimbursement program providing financial support to team members who further their formal education
• Employee Assistance Program