Housekeeping Director, Timbers Bachelor Gulch

SUMMARY:

Responsible for supervising activities and staff related to cleaning and servicing of residence club units and public areas while exceeding the high level of standards established by Company; oversees laundry operations.

• Ensures accurate and timely purchase and inventory of cleaning materials and linens to ensure an adequate supply at peak occupancy.
• Manages all and maintains issuance and cleaning of all staff uniforms
• Oversees the selection, training, professional development, and discipline of staff.
• Assists with all information necessary for budgeting purposes annually, seasonally, or quarterly as requested.
• Manages all safety and OSHA compliance for housekeeping and laundry operations
• Assists with all department and interdepartmental communications.
• Ensures linen is within the established standard level of repair.
• Answers Housekeeping office phone in a courteous and friendly manner.
• Manages all and maintains lost & found policy and procedures.
• Develops and directs the implementation of goals, objectives, policies, procedures, and work standards for the department; prepares and manages assigned budget.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Ensures that staff areas is kept clean and in a good state of repair.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Ensures dispatch and timely follow through of guest requests.
• Ensures that function rooms are cleaned to established or exceeded standards as soon as they have been used for a fast turnaround.
• Ensures that all rooms, residence club units, public rooms are serviced and cleaned daily in accordance with established standards.
• Ensures that services consistently meet customer specifications; responds to customer complaints/issues.
• Assists in planning goals, objectives, procedures, and work standards for the unit; provides input into the unit's budget.
• Ensures that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is performed.
• Notifies the facilities department of areas needing attention in respect of maintenance.
• Plans, organizes, administers, reviews, and evaluates the work of assigned staff.

This Company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. This company does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

General Benefits

• 401K with Match
• Free parking with free shuttle to location
• Full Time Year Round possible, with full benefits such as Paid Time Off, Medical, Dental, Vision, LTD/STD, Life, Accident, Critical Illness, Hospital Insurance.
• Merchant Ski Pass Program
• Paid Sick leave for P/T & Seasonal Staff, PTO for Full Time Staff
• Discounted bus pass for Eagle County & Lake County routes
• Employee dining room with many options for self prepared meals
• Wellness Bonus if worked through full season until ski area closing

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law. In accordance with requirements of the Americans with Disabilities Act and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a smoke- free workplace

I certify that the answers given herein and during the entire application process (including but not limited to information provided in resumes, attachments to this application, interviews or otherwise (if applicable)) are true and complete to the best of my knowledge. I understand that any misrepresentations, omissions of facts or incomplete answers during the application process may disqualify me from further consideration for employment. I further understand that, if employed, any misrepresentations or omissions of facts during the application process may be cause for my dismissal at any time without prior notice. I consent to and authorize the Company and ADP TotalSource® to contact my former employers, references, and any and all other persons and organizations for information bearing upon my qualifications for employment. I further authorize the listed employers, schools and personal references to give the Company or ADP TotalSource (without further notice to me) any and all information about my previous employment and education, along with any other pertinent information they may have and hereby waive any actions which I may have against either party(ies) for providing a good faith reference. I EXPRESSLY AGREE AND UNDERSTAND THAT, IF EMPLOYED, MY EMPLOYMENT IS NOT FOR A SPECIFIC TERM, IS BASED ON MUTUAL CONSENT AND MAY BE TERMINATED BY ME OR THE COMPANY OR ADP TOTALSOURCE WITH OR WITHOUT NOTICE OR CAUSE AT ANY TIME. I FURTHER UNDERSTAND THAT NO ORAL PROMISE, EMPLOYER POLICY, CUSTOM, BUSINESS PRACTICE OR OTHER PROCEDURE (INCLUDING THE BASIC EMPLOYMENT POLICIES, PERSONNEL HANDBOOK OR ANY PERSONNEL MANUALS) CONSTITUTES AN EMPLOYMENT CONTRACT OR MODIFICATION OF THE AT-WILL EMPLOYMENT RELATIONSHIP BETWEEN ME AND THE COMPANY OR ADP TOTALSOURCE. I ALSO UNDERSTAND THAT MY AT-WILL EMPLOYMENT STATUS WITH THE COMPANY MAY ONLY BE ALTERED IN AN INDIVIDUAL CASE OR GENERALLY IN A WRITING SIGNED BY THE OWNER, PRESIDENT OR CEO OF THE COMPANY AND THAT MY AT-WILL STATUS WITH ADP TOTALSOURCE MAY ONLY BE ALTERED IN AN INDIVIDUAL CASE OR GENERALLY IN A WRITING SIGNED BY THE PRESIDENT OF ADP TOTALSOURCE. I understand that I may be required to qualify for employment based on additional employment criteria. For example, I may be required to take job-related tests; take a driver’s examination or take a preemployment drug test. If I am offered employment or start work before any required test is completed, I understand that my employment is contingent on a satisfactory result on all required tests. I authorize the Company and ADP TotalSource to release the results of my pre-employment drug/alcohol test (if any), any information on this application and any relevant information about me to each other and to other ADP TotalSource clients for whom I have applied for employment, and release the Company, ADP TotalSource and its clients from any and all claims related to the lawful release of this information. I further authorize the release of any background check results and of any drug/alcohol test to any state or federal authority requesting such information and in response to a valid subpoena or other legal document.

By submitting this application, I certify I have read above, specific job post requirements listed here https://bit.ly/3kRcRrT

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge and/or skill required.

Education and Experience:

High School Diploma/GED; AND five (5) years of hotel housekeeping management operations experience, four (4) years of which was in a supervisory role; OR an equivalent combination of education, training, and experience.

Required Knowledge and Skills

Knowledge of:

• Record keeping principles and practices.
• Office administrative practices and procedures.
• Principles and practices of employee supervision, including selection, work planning, organization, performance review and evaluation, and employee training and discipline.
• Use and minor maintenance of hand and power tools and equipment used in housekeeping
• Principles and practices of developing teams, motivating employees, and managing in a team environment.
• Procedures for the preparation and use of cleaning materials.
• Safety practices and equipment related to the work.
• Correct business English, including spelling, grammar, and punctuation. Ability to understand and communicate in basic Spanish.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
• Use of specified computer applications involving word processing, queries, data entry and/or standard report generation.
• Proper cleaning methods, and the safe usage of cleaning materials, disinfectants, housekeeping tools and equipment.

Skill in:

• Dealing successfully with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds.
• Training others in policies and procedures related to the work.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
• Communicating effectively in oral and written forms.
• Providing customer service.
• Planning, organizing, supervising, reviewing, and evaluating the work of staff.
• Organizing, maintaining, and researching office files.
• Compiling and summarizing information and preparing activity reports.
• Organizing own work, setting priorities, and meeting critical deadlines.

PHYSICAL/MENTAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Mobility to work in an office setting, use standard office equipment; stamina to sit for extended periods of time; strength to lift and carry up to 20 pounds; vision to read printed materials and computer screen; dexterity to utilize computer equipment; hearing and speech to communicate in person or over the telephone.

• Correct business English, including spelling, grammar and punctuation. (required for all jobs except Housekeeping)

.*Note: It is not necessary for you to identify unavailability for work because of religious observance or practice or any other protected classification. Subsequent to any job offer, we will consider whether a reasonable accommodation can be made.