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Director Of Housekeeping And Laundry

Company

Park Hyatt Aviara Resort

Address , Carlsbad, 92011, Ca
Employment type FULL_TIME
Salary $91,200 a year
Expires 2023-10-02
Posted at 8 months ago
Job Description

Summary

Become part of one of San Diego's premiere destination locations, a Forbes Five-Star and AAA Five-Diamond luxury resort. Recently renovated with striking architecture, a beautiful spa, an 18-hole Arnold Palmer designed golf course, and a resort getaway that offers world-class recreation and relaxation amid 200 lush acres of natural beauty, Park Hyatt Aviara offers sophisticated, approachable luxury with distinct character highlighting our Carlsbad location.


About the Role – Director of Housekeeping and Laundry

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Director of Housekeeping and Laundry is responsible for all duties of the housekeeping operation and cleanliness levels in all areas of the property. Responsibilities include: staff training, inter- department communications, and staff scheduling. The Director of Housekeeping and Laundry will promote an atmosphere that insures customer and associate satisfaction. This position requires strong attention to detail, leadership skills, and the ability to effectively deal with department heads, guests, and team members. This position reports to the hotel Director of Rooms.
Duties include:
  • Work closely with vendors to assure proper pricing, delivery, and maintenance
  • Solid understanding of housekeeping and laundry supplies and pars
  • Experience purchasing linens and housekeeping supplies
  • Responsible for short and long term planning and the management of the hotel’s Housekeeping operations
  • Current on latest housekeeping and laundry technology
  • Teach employees importance of, and how to greet guests and courteously solve guest requests
  • Experience teaching, supervising, and mentoring multilingual and multicultural staff
  • Experience with turndown service, special needs of VIP Guests, foreign dignitaries, etc. helpful
  • Inspect some rooms daily
  • Assure all safety and security policies and procedures are followed
  • See that inspection program is consistently maintained
  • Develop and recommend the budget, labor cost plans and objectives and manages within those approved plans
  • Work closely with all other Departments
  • Coach and counsel employees to reflect Hyatt service standards and procedures
  • Insures proper staffing levels for customer service goals
  • Ensure OSHA and ADA policies are adhered to

The salary range for this position is $91,200 - $136,800. This is the pay range for this position that Park Hyatt Aviara reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.


WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE Park Hyatt Aviara?

Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:


  • Medical, Dental, and Vision for you and your dependents after 30 days of Full Time employment
  • Paid holidays, vacation and sick leave
  • Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
  • Teaching hotel where you can learn from some of the best in the business
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Life Insurance
  • 401K with Matching
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Complimentary Employee Meal
  • Complimentary Parking
  • Referral Bonuses

This is not your typical career opportunity. This is the Hyatt Touch.

Qualifications

  • Clear concise written and verbal communication skills in English
  • Hotel/Hospitality degree an asset
  • Must have excellent organizational, interpersonal and administrative skills
  • Service oriented style with professional presentations skills
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
  • 4 years or more of progressive hotel Rooms Management experience (typically with Hyatt).
  • With opening hotels, previous hotel pre-opening experience preferred
  • Must be proficient in Microsoft Word and Excel
  • Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line