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Director Of Continuous Improvement And Quality

Company

JobSquad Staffing Solutions

Address Miami-Fort Lauderdale Area, United States
Employment type FULL_TIME
Salary
Category IT Services and IT Consulting
Expires 2023-08-30
Posted at 8 months ago
Job Description

CANDIDATE MUST BE LOCATED IN MIAMI-FORT LAUDERDALE AREA

NO REMOTE


Job Summary

The Director of Continuous Improvement and Quality is responsible for leading and implementing strategies to drive continuous improvement and ensure the highest level of quality across all aspects of the organization. This role involves developing and managing initiatives, processes, and standards that enhance operational efficiency, optimize performance, and elevate customer satisfaction. The Director will work closely with cross-functional teams, senior leadership, and stakeholders to identify improvement opportunities, establish quality benchmarks, and champion a culture of continuous improvement throughout the organization.


Essential Duties & Responsibilities


Develop and implement Continuous Improvement Strategies:

  • Collaborate with senior leadership to align improvement initiatives with overall business objectives2
  • Identify areas of improvement across various departments and processes.
  • Lead the development and execution of the organization's continuous improvement roadmap and strategies.
  • Establish goals, objectives, and performance metrics to track progress and measure success.

Quality Assurance and Compliance:

  • Develop and implement quality control measures, including audits, inspections, and certifications.
  • Establish and maintain quality management systems and standards across the organization.
  • Drive the adoption of quality improvement methodologies, such as Six Sigma, Lean, or Total Quality Management.
  • Ensure compliance with industry regulations, standards, and best practices.

Process Optimization and Efficiency:

  • Analyze existing processes and workflows to identify inefficiencies and areas for improvement.
  • Lead cross-functional teams to streamline operations, eliminate waste, and improve overall efficiency.
  • Develop and implement process optimization strategies to enhance productivity and reduce costs.
  • Utilize data-driven insights and analytics to identify opportunities for process enhancements.

Performance Monitoring and Reporting:

  • Establish key performance indicators (KPIs) to measure and monitor quality and continuous improvement efforts.
  • Develop reporting mechanisms to provide regular updates on performance, progress, and outcomes.
  • Collaborate with teams to develop action plans based on performance data and drive improvement initiatives.
  • Present findings and recommendations to senior leadership and stakeholders.

Training and Change Management:

  • Foster a culture of continuous improvement through effective communication, education, and engagement.
  • Develop and deliver training programs to enhance employee skills and knowledge in quality management and improvement methodologies.
  • Provide leadership and guidance on change management processes related to continuous improvement and quality initiatives.


Required Knowledge, Skills, and Abilities

  • Strong project management and organizational skills.
  • Demonstrated ability to lead and motivate cross-functional teams.
  • Exceptional communication and presentation skills.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Strong knowledge of quality management principles, methodologies, and tools (e.g., Six Sigma, Lean, Kaizen).
  • Certification in quality management (e.g., Six Sigma Black Belt) is highly desirable.
  • Familiarity with industry standards, regulations, and best practices related to quality assurance and continuous improvement.


Education and Experience Requirements

  • Bachelor's degree in a relevant field (e.g., Business Administration, Engineering, Quality Management). A Master's degree is preferred.
  • Proven experience in leading and implementing continuous improvement and quality initiatives within a complex organizational setting.