Director Of Compliance & Regulatory Affairs (Remote - United States)

About Season
Season is a food-as-medicine platform that enables people with chronic conditions to eat well and live well. Eligible patients who enroll with Season receive access to a registered dietitian and a clinical program, thousands of recipes tailored to their individual needs, integrated grocery delivery, affordable prepared meals, and a monthly food credit from their health plan. Season’s platform makes it possible to deliver food-as-medicine at massive scale to millions of people with chronic, diet-related disease, improving their quality of life and delivering a positive ROI for health plans.
We are a remote-first startup with hubs in Austin and NYC. Season is a Series-A stage business backed by Andreessen Horowitz, LRV Health, 8VC, Bain Capital, Healthy.VC and Grand Central Tech among others. Season recruits, employs, compensates, and promotes regardless of race, religion, color, national origin, gender identity, disability, age, veteran status and other protected status as required by applicable law and as a matter of our company ethics.
About The Role
As the Director of Compliance and Regulatory Affairs at Season, you will serve as the organization’s designated compliance and privacy officer and will be responsible for the corporate compliance and privacy programs, including but not limited to daily operations of the programs; development, implementation, and maintenance of policies and procedures; training and awareness; monitoring program compliance; investigation and tracking of incidents and breaches and ensuring compliance with applicable state and federal laws. We expect this role to play a pivotal part in helping us achieve our business and strategic goals in a thoughtful, well-informed, credible manner.
In this role, you will serve as a go-to on federal and state healthcare & privacy laws and regulations applicable to our business. You will regularly advise senior leadership and work hand in hand with cross-functional partners across the business – such as Product, Marketing, Technology Security, Business Development, Clinical and Customer Operations – supporting product development, marketing activities, enterprise health partner contracts, regulatory/risk analysis and decision making, and operationalization of regulatory and compliance requirements. You will also support regulatory and compliance aspects of healthcare transactions and RFP responses.
You will report to our General Counsel and have the opportunity to join a mission-driven, innovative health tech organization on the ground floor, applying your regulatory & compliance acumen in a strategic, value-add manner from Day One, with plenty of blue sky for future career development. This role is initially an individual contributor role, but may ultimately grow to a management role across a team.
Finally, because Season is still an early-stage startup, this role requires an early-stage startup mindset. The right candidate thrives on ambiguity, uncertainty, and rapid change. They have a preternatural sense of ownership. They roll up their sleeves, do whatever it takes to get a project over the line, and earn trust in the trenches. They wake up every day energized by the unique challenges of startup life, knowing they wouldn’t have their job be any other way.
What You Will Do

• Help develop, codify, maintain and implement relevant form agreements and related processes (including Business Associate Agreements)
• Assist with organizational licensing matters, such as state and agency registrations
• Develop, build, manage and oversee the organization’s compliance program, aligned to CMS/HHS guidance, and privacy program
• Based on outcomes of compliance and privacy-related investigations, oversee and coordinate reporting to individuals, state and federal authorities, as appropriate
• Interface directly with client counsel and negotiating teams, supporting the regulatory & compliance needs of the organization in commercial transactions, including reviewing and commenting on relevant aspects of third-party agreements, providing due diligence and other transactional support for commercial transactions and supporting RFP submissions
• Perform audits of vendors prior to engagement to evaluate strength of their compliance, privacy, and security programs, and recommend contractual and operational controls to mitigate any residual risk
• Advise on a wide range of healthcare regulatory & compliance matters, including those relating to HIPAA & privacy/security, related clinical operations and practices, marketing practices, patient-facing content, pricing & reimbursement strategies, relevant healthcare laws (including FWA, FCA, anti-kickback and beneficiary inducement statutes), healthtech product guidance and the like
• Cooperate with U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) and other federal and state entities, in any audits, inquiries or investigations
• Provide compliance- and privacy-related reports and updates to Season’s leadership and board of directors, as appropriate
• Develop and implement corrective action plans in response to complaints and investigations
• Develop, implement, maintain and oversee training and education programs for compliance and privacy issues for the organization, including, for example, new employee orientation, annual online training and department-specific training
• Conduct risk assessments and develop work plans to address identified risks, in an appropriately prioritized manner, including conducting audit and monitoring activities
• Develop, implement, maintain and oversee compliance and privacy-related policies, procedures and operations of the organization and work closely with Season’s tech and data security teams on security-related policies and procedures
• Develop internal guidelines, toolkits, and packaged knowledge for the business on relevant regulatory & compliance issues
• Conduct investigations of compliance and privacy-related complaints and respond to compliance and privacy-related inquiries from workforce members, health plan members, the compliance hotline or other sources. This work includes responding timely to incidents and inquiries received, documenting the work and actions taken, and tracking investigations and inquiries
• Continuously learn and stay abreast of legal and regulatory developments affecting the company, its customers (both enterprise and end users), and industries, and synthesize the information into the company’s transactional and business practices
• Perform ongoing vendor auditing and monitoring, identifying process and regulatory gaps, and issue/validate related corrective action plans

About You

• JD and active membership of the bar, in good standing, of any U.S. state, or other advanced degree, such as an MBA or Masters in a relevant healthcare field, is highly preferred (but is not required for an individual with the right set of prior work experience)
• A minimum of 7 years’ experience in healthcare compliance, a significant portion of which was spent working with federal healthcare programs, including Medicare and/or Medicaid, either within a health plan or downstream of one (prior health-tech company experience is a plus)
• Ability to provide substantive guidance to the organization by translating complex regulatory topics into strategic and operational decision making and compliant healthcare operations, contracts, transactions, and business activities is required
• Strong background and expertise in HIPAA and privacy laws is required
• Familiarity and prior experience with other relevant healthcare laws and regulations, including FWA, FCA, anti-kickback and beneficiary inducement statutes, is strongly preferred
• This is a remote role, but you must reside in the US
• Significant prior experience managing a compliance program aligned to CMS/HHS guidelines is required
• Prior experience directly advising Product and Marketing teams strongly preferred

You Have

• The ability to garner trust and respect across the organization as an authority figure on the topics within your purview
• A passion for helping to lay the building blocks of a successful Legal & Compliance department and advising on novel issues
• An exceptional service- and solution-orientation. You frequently go above and beyond to find a way to say "YES, AND HERE'S HOW..." rather than "NO." By the same token, you know when it is appropriate to say "NO," and when you do, you are taken seriously because of the trust you've earned
• A high level of self motivation - you don't require or wait for direction before acting
• Exceptional written and verbal communication skills, understanding your audience and calibrating your messaging appropriately
• The ability to travel once a quarter to fully funded company meetups in different cities for working and bonding in person with co-workers
• A keen ability to bring structure to an ambiguous, high-growth environment
• A deep interest in playing a foundational role and helping to establish Season's core business, with the appropriate level and understanding of risk calibration for an early-stage startup and as the organization scales
• Incredible organizational skills and keen ability to understand how to prioritize among multiple competing priorities, always aimed at addressing the highest risks and most significant business initiatives and understanding where we are as a business at any given time
• An overdeveloped sense of ownership. You are a self-starter who takes pride in your work and puts your name on it. You hold yourself to the highest standard, and you have a proven ability to drive complex projects with minimal oversight. You sweat the details

What You Get

• Flexible work arrangements, including unlimited PTO
• A full-time role at a competitive wage with equity in the form of stock options
• Option to participate in 401k plan
• Competitive medical, dental, and vision benefits available to you and your dependents (including low or no cost options)
• A fully remote environment with in-person company meetups in different cities once every quarter
• An opportunity to use your skills to help improve nutrition and population health at a mission-driven company
• A stipend to customize the tools you need to do your best work (get a special monitor, noise canceling headphones, etc.)
• Fun, passionate coworkers