Director, Global Demand Planning- Nars

Job Summary
As one of the central pillars of the global S&OP function within Shiseido Americas, this role is responsible for driving continuous improvement of global demand planning (NARS) across all Shiseido group regions and affiliates, with a focus on the US domestic business unit. This role is responsible for leading best-in-class demand consensus processes with key US leadership and worldwide to ensure the demand plan is aligned to each market’s business ambition and financial targets, while ensuring key supply chain metrics are met (service, inventory, excess & obsolete reduction and forecast accuracy). Further, this role will be instrumental in driving close team collaboration with our key US commercial team, our key retail partners, and company-owned retail boutiques and E-comm through new and existing demand processes.
In this role, the ideal candidate is expected to have effectively led teams of demand planners and possess management skills to ensure segmentation of demand planning duties across the team is efficient and relevant to the broader US demand consensus process. Also, the candidate should have demonstrated ability to utilize and deploy the full functionality of SAP IBP’s demand planning module, leveraging its capability to improve collaboration across teams both in the US and globally, to further unlock value within SAC operations and continue to fuel the brand’s growth.
The candidate should have expertise in demand planning business process and a proven track record of successfully deploying and implementing improvements to existing demand processes and ways of working within an established business unit or market. In addition, the candidate should possess an understanding of statistical forecasting methods, with prior experience in historical data cleansing and applying best-fit models to optimize forecast accuracy across varying demand seasonality and volatility.
In addition to the core business, the candidate must have direct experience creating innovation forecasts at granular sku retailer combinations in monthly buckets, aligning and managing the input assumptions during the entire course of launch planning from initial feasibility assessment through to shipment. This is a core requirement and input into the new product development process, which is critical to deliver innovation to the market.
Experience working with the supply organization to understand the risks to future supply is also a key consideration, as this role will work closely with the supply teams to ensure supply risks are appropriately mitigated.
The candidate should have familiarity with enterprise advanced planning tools (APO, i.e. SAP IBP, Logility, JDA Manugistics, etc.). Prior SAP IBP or APO experience is a major PLUS.
Primary Duties & Responsibilities

• Ad-Hoc analysis
• Collaborate with key US retailers and sales teams to gain alignment with retailer forecasts and specific programs and events
• Leverage and coach the demand planning team in creating & updating item level forecasts for brand portfolio comprising 1,000+ finished good SKUs
• New innovation forecasting end-to-end for US domestic and international affiliates
• Lead monthly demand review/consensus meetings with leadership in US sales, marketing and finance teams to ensure reconciliation of demand to business needs and financial plans
• Attend incoming supply review meetings to understand and communicate risks to demand and orders
• Lead demand planning agenda in monthly executive S&OP and related meetings

Working Relationships/Key Stakeholders

• S&OP supply team
• Master Data Management (MDM)
• NPD, New Product Development
• US brand sales & marketing teams
• SAC supply chain team
• Affiliate Customer Service
• Brand global marketing teams
• Region & Affiliate operations teams
• Global brand holder and US finance teams

Financial Accountability

• Total Inventory $ and DOH
• Demand Plan vs Plan/LE alignment
• Service Fill-Rate (Missed $)
• Excess & Obsolete inventory in-flow (E&O prevention)
• Forecast Accuracy

Qualifications & Competencies

• Relevant S&OP, supply chain, data analysis, or other business planning experience a PLUS
• Demonstrated ability to quickly adapt in a highly collaborative environment, a team player, fit with the NARS brand and culture
• 4-year bachelor's degree required, MBA preferred
• Demonstrated ability to lead meetings to drive actions and accountability across cross-functional teams.
• Advanced excel skills : demonstrated ability to quickly manipulate large raw data sets to produce reporting that is intuitive and easy to read/understand, advanced formulas and pivot table, and macros knowledge a MAJOR PLUS
• Major in Engineering, Supply Chain, Finance, or related field a PLUS
• Demonstrated ability to communicate complex topics clearly and concisely to peers and senior leadership
• 8-10 years experience in demand planning (prestige, mass beauty or CPG preferred)
• Power Point : demonstrated ability to summarize analysis into slides appropriate for distribution across the organization/management

Trust 8 Competencies
Below is a list of Trust 8 Competencies designed to help employees at Shiseido Americas succeed as the company continues to evolve and innovate.

• Applaud Success: Create a culture that celebrates success.
• Collaborate: Leverage the diverse capabilities of colleagues.
• Think Big: Adapt a big-picture perspective. Deliver new values through creativity.
• Hands On: Consider Front-line realities when making decisions. Take the lead from end to end.
• Act with Integrity: Be sincere and humble at all times.
• Take Risks: Embrace Risk, Practice “Trial and Error and Trial”.
• Be Open: Create an environment that encourages everyone to speak up.
• Be Accountable: Commit to the goal. Take accountability for the execution.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law
Salary
$119,925 - $179,888/ year
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