Director, Claims Jobs

Division: Stratus Risk Management
Project Location(s): Dallas, TX 75201 USA
Minimum Years Experience: 10
Travel Involved: 30-40%
Job Type: Regular
Job Classification: Experienced
Education: Bachelors Degree
Job Family: Insurance and Claims
Compensation: Salaried Exempt
Position Description: Manage team of claims professionals and oversee expansive portfolio of clients’ large, high exposure, and complex claims including but not limited to general liability, construction defect, builders’ risk, professional liability and pollution claims within assigned region.
Essential Duties & Key Responsibilities:

• Provide direction of work, assign claims, and serve as regional escalation point for Claims Manager and Analysts.
• Actively participate in and provide thorough and reliable guidance to Claims Managers for crisis response within assigned region and assigned clients.
• Lead and strategize litigation oversight, strategy, and direction with clients’ leadership and Legal department.
• Seasoned negotiation and influencing skills
• Knowledge of jurisdictional tort laws and regulations associated with assigned region
• Analyze loss data and make recommendations for claim settlement and reserves to client leadership.
• Oversee settlement of claims up to permitted settlement authority.
• Lead claim review process with insurers. Ensure compliance of claim handling protocols, and assess and set reserves, and settlement authority range.
• Strong organizational management skills, capable of directing, managing, and developing remote teams
• Organize meetings with financial and project leaders to review claims on quarterly report.
• Analytical and adept at processing and breaking down data into actionable information
• Attend trials, mediations, and arbitrations as required.
• Deliver timely performance feedback for team and execute and contribute to performance appraisals during annual performance cycle.
• Participate in content development and facilitation for claims related training for stakeholders.
• Strong interpersonal and teambuilding skills with ability to work across organizational levels, both internal and external
• Qualifications:
• Lead investigation of high-risk claims, gather data, prepare claim submission, and identify potentially fraudulent claims.
• Professional written and verbal communication, and effective presentation skills
• Strong understanding of contracts and insurance documents
• Regular travel required 30% to 40% within area/region of responsibility. Travel modes include air, train, vehicle, and international travel as needed
• CRIS, ARM, or similar insurance designation, desired
• Proficient in computer skills, Microsoft suite of applications, MS Outlook, and insurance-based risk management information systems
• Bachelor’s degree in Insurance, Risk Management, Finance, Business Administration, or similar program, with minimum of 10 years of experience in insurance, risk management, or claims with concentration on construction industry; or equivalent combination of education, training and/or experience
• Strong process and critical thinking skills with sound judgement decision-making
• Participate in and advise on clients’ safety, environmental, operations, and/or legal meetings.
• Manage complex and high exposure insurable claims across all lines of business including but not limited to general liability, construction defect, builders’ risk, professional liability and pollution claims..
• Self-starter with strong project management skills and capable of managing concurrent complex projects and tasks successfully to completion
• Experience working with general liability, builders’ risk, professional liability and pollution claims
• Review legal strategy and documents produced for litigation and mediation statements.
• Prepare Executive Summaries for complex and significant claims.
• Other activities, duties, and responsibilities as assigned.
• Participate in domestic and international risk and/or claim related projects with cross-functional teams.
• Construction industry or related risk management experience, highly preferred

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile, and the employee regularly travels both short and long distances via a variety of conveyances. The employee occasionally performs work on-site at construction work sites, office locations, and/or off-site venues. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or remote setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may occasionally work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the construction work environment is usually moderate to loud. The employee is required to work in compliance with company

• May perform other duties as assigned

The salary range for this position is estimated to be $145,000 to $165,000 annually.
Stratus Risk Associates is an Equal Opportunity Employer —minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity.
VEVRAA Federal Contractor