Auto Claims Assistant Jobs

This position will provide support to the Claims staff as the Claims Administrator sees fit. This position involves professional close working relationships with all TCI departments/team members on all levels, including but not limited to TCI Ownership, executive staff, administrative staff, managers, supervisors, drivers, dispatchers, dock workers, mechanics, customers and vendors. This position will require the employees primary schedule to be set during normal business hours, 08:00a.m.-05:00p.m.

Core Roles and Responsibilities

• Sets up and enters new claims into claims management system.

• Answers and initiates telephone calls, and may provide customer service as required.
• Review demands and provide requested information to insurance carriers.
• Processes mail; handles filing, faxing, digital filing/imaging, and photocopying.
• Regular worksite attendance is an essential function of the job and is necessary for a variety of reasons including but not limited to teamwork, face-to-face interaction with clients, and working with items or equipment that are at the place of business.
• Inputs and reviews notes/diaries in claims management system as instructed.
• Works directly with managers and claimants to properly document each claim.
• Review and respond to Leasing customers’ requests.
• Reviews, prepares, creates, and/or sends letters, reports, and forms.
• Other activities/projects as assigned including the preparation and distribution of digital reports.

Essential Skills

• The ability to work accurately, with attention to detail.
• Strong communication skills, both written and verbal.
• Excellent interpersonal and customer-facing skills.
• The flexibility and willingness to learn.
• The ability to work as part of a team.
• Strong administration skills.
• Familiarity with business software such as Microsoft Office.
• A high level of business ethics and confidentiality.
• Digital literacy.

Preferred Qualifications

High proficiency in Microsoft Excel.

Familiar with the insurance industry, both motor vehicle and workers comp.
Pay

Based on experience - $20/hr

TCI Benefits & Perks

• Employee Discount Programs through National Retail Chains
• Weekly Pay
• 401(k) and Roth 401(k) with Company Match
• Employee Paid Life and AD&D Insurance
• The Gerry Flynn Scholarship Award Program available to employees and qualified dependents
• Comprehensive Benefits Package (Medical, Dental, Vision)