Director, Center Onboarding & Alliance Management

Job Summary

The Director, Center Onboarding & Alliance is responsible for ensuring an exceptional customer experience. Building long-term relationships with key external partners to establish Autolus as a partner of choice, they will lead onboarding activities of identified centers and will work to ensure center readiness for the standard of care setting.
We currently have 4 openings, based remote in the US with likely regions to be West Coast; Mid-West; South East Coast & North East Coast.
Some of the responsibilties include:

• Develop roadmap by institution of key personnel and cell therapy onboarding procedures.
• Act as a project manager for onboarding process with cross functional Autolus team, ensuring critical onboarding timelines and activities are met by responsible function (QA, MA, Payor, etc).
• Serve as a key strategic partner to the leadership team across multiple functions impacting the long-term goals of the Company and with pipeline assets in mind.
• Lead onboarding activities for identified treatment centers, ensure patient treatment processes are in place).
• Assist in commercial/field facing team buildout to ensure alignment in team and cross functional expansion.
• Collaborate with MSL team to train the hospital staff including technical and drug-specific modules, REMS and portal access.
• Assist in maximizing pre-launch, provide oversight and coordination in thought leader relationships and overall company, therapy, and scientific footprint for Autolus.
• Ensure learnings and feedback are swiftly and accurately relayed to the internal Autolus team.
• Ensure compliance with corporate policies and procedures as well as with US/global healthcare laws and regulations.
• Transition relationships and project plans to Account Management Team, once hired to allow for efficient onboarding of additional local/regional centers and expansion as appropriate post FDA approval.
• Provide enterprise level insights and marketplace information to the organization. Identify and communicate issues, opportunities, and competitive activities through appropriate organizational venues.
• Assist Marketing on the strategic objectives, content and planning relating to TLs and key commercial customer relationships.
• Function as central conduit for treatment center onboarding, documenting, and communicating progress of milestones (CDA complete, IT agreement, trade agreement acceptance, stem cell lab preparedness, QA agreements etc.)
• Coordinate with Apheresis Managers to guide Cell Lab teams in preparing all necessary storage, logistics, and distribution infrastructure.
• Facilitate kick-off meetings with Medical, Administrative, Apheresis Managers & Stem Cell Lab Managers/Directors.
• Collaborate with clinical and administrative department heads; supply/distribution, purchasing, operations, cell lab, IT, legal and C- suite leaders for each account to ensure customized internal infrastructure, workflow, and processes necessary to scale new account onboarding are understood and complete upon therapy approval.

For more details including relevant experience, please see the attached job description.