Director, Business Operations & Strategy

Are you ready to trade your job for a journey? Become a FlyMate!
Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world.
What more do we need to truly be unstoppable? Perhaps, that is you!

Who we are:

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.
Today, we’ve digitized payments for more than 3,000 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started!

With over 950+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

The Opportunity:

We, at Flywire, are seeking a Director of Business Operations & Strategy to support driving decision-making and strategic planning at Flywire! You will be front and center in answering some of the biggest questions across the company, leading strategic operations, effective business planning and management for the operational efficiency of core & future verticals.

• Driving alignment on priorities across key business functions (e.g. verticals, marketing, product & engineering, finance, payment operations) through strategic planning.
• Provide projected financial impacts, both benefits (i.e., revenue/margin uplift, cost efficiencies) and costs (i.e., investments, resources), to implementing recommendations.
• This role is highly cross-functional; you will play a key role in driving the business & decision-making that will help define the future of our platform
• Provide recommendations for strategic agenda items via thorough evaluation of alternatives, along with business case for recommended alternative and actions required to implement.
• Driving revenue optimization through recommending business model and service delivery improvements by engaging cross-functional teams in their pursuit.
• Partnering to identify and assess the viability and size of new business opportunities: new verticals, geographies, and products.
• Maintain informed view of industry players and ecosystem to understand and react to threats, opportunities, changes, and trends.
• Presentation of findings & analysis to executive team, board of directors, and investors.

Here’s What We’re Look For:

• Strong interpersonal skills and the ability to build productive and positive relationships across the organization at all levels; you’ll only be as effective as the relationships and trust you build!
• Executive level communication skills, including the ability to use verbal and written communication to express ideas clearly and succinctly.
• Prior experience at a top tier consulting firm (Bain, BCG, McKinsey) or investment banking & private equity firm.
• Intellectual curiosity, humility, and a willingness to learn from a wide range of people.
• Passion for technology and scaling businesses.
• 8 - 12 years of experience in management consulting (preferred), business operations/strategy at a technology company; MBA is preferred.
• A bias for action, as well as a strong sense of practicality and efficiency.
• Ability to thrive in an ambiguous environment with a high degree of autonomy

What We Offer:

• Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Employee Stock Purchase Plan (ESPP)
• Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days!
• Be a meaningful part in our success - every FlyMate makes an impact
• Competitive compensation, including Restricted Stock Units

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 14 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.