Direct Sales Representative Lead, Residential

At GFiber, we believe in the power of great internet that lets people do more, helps communities get stronger and makes amazing things possible. We’re not just growing to build better internet experiences, we’re also building a welcoming place where people who want to make a difference can grow their careers.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our growing, inclusive team is expanding as we connect more cities and people.

“My internet is too fast!” ...said no one, ever. GFiber’s mission is to deliver abundant internet on networks that are always fast and always open with products that are easy to understand and clearly priced. We believe that customers deserve a better internet experience and everything we do is focused on providing just that.

Role Description

In this position, you will be responsible for promoting client residential subscriptions through door-to-door interactions with residential homes or multiple dwelling units. This position reports to the local CAM.

In this role, you'll:

• Co-lead a team of Door-to-Door representatives by coaching, mentoring, training, and overseeing overall team performance
• Demonstrate consistent, longer-term success in assisting the team in meeting or exceeding monthly growth sales goals within the territory. Prospect to new residential customers by promoting GFiber’s internet, voice, and TV services.
• Display expert knowledge of GFiber’s network and technical deployment. Communicate the GFiber value proposition to customers.
• Assist the team in building a lead pipeline through ongoing door-to-door interactions and conduct phone and/or email follow ups.
• Display expert communication skills internally and externally, and be able to partner with other GFiber team members to ensure a seamless, end-to-end customer experience.

At a minimum we'd like you to have:

• 1 year of coaching and training sales representatives in a leadership capacity (lead or manager).
• 2 years of experience with quota carrying sales or account management experience.
• High school diploma or equivalent practical experience.

It's preferred if you have:

• Demonstrated success managing long-term relationships and meeting customer care success metric
• 3 years of experience in sales carrying a quota.
• Experience working in sales in the ISP or telecom industry.
• Proficient in Salesforce or other lead management software.
• 2 years of sales management experience coaching and training other sales representatives.

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google's Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC's "Know your rights: workplace discrimination is illegal" (PDF).

It's important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing our accommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.