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Digital Production Analyst Jobs

Company

Horizontal Talent
Address Columbus, OH, United States
Employment type CONTRACTOR
Salary
Category Staffing and Recruiting
Expires 2023-09-02
Posted at 9 months ago
Job Description
Position Description:


  • The Personalization & Promotions Analyst is an individual contributor level position within the Digital Commerce Operations team and is responsible for executing pricing/promotions and content personalization for Bath & Body Works: Body Care & Home Fragrances You'll Love and the My B&BW Loyalty program.
RESPONSIBILITIES:


  • Make updates to Shipping Methods, BOPIS, and the Auto Refresh program periodically.
  • Support pricing & promotion A/B testing, help test and validate execution set up and coordinate set up for all channels.
  • Ensure that all promo language across channels is accurate and consistent.
  • Create documentation including training materials and process guides.
  • Partner with legal team to manage disclaimer library and draft new disclaimers for cross-functional team approval.
  • Assist the team new promotions set ups, in depth promo logic and feasibility.
  • Other duties as assigned.
  • Collaborate with Copy Team on development and maintenance of the Promo Library and Promo Code Bank.
  • Perform quality assurance testing such as website & app proofing, marketing email testing, promotion code testing, etc.
  • Assist in proactively communicating with the customer care center regarding new functionality, A/B testing, daily updates, and promotional nuances.
  • Validate promotions including verifying offer logic, iterating promotional disclaimers, and ensuring a smooth customer experience.
  • Support campaign setup for rewards, accelerators, and events for Loyalty Members in the Bond Synapze platform.
  • Assist the team with customer group logic and ranking strategy, providing handoffs to content team to execute as needed.
  • Assisting pricing, promotion, and coupon setup for Bath & Body Works: Body Care & Home Fragrances You'll Love , including everyday promos, event promotions, direct mail promotions, single use codes, and appeasement codes.
  • Ensure 24 x 7 site & app operational integrity via participation in team-based on call rotations.
QUALIFICATIONS:


  • Must be extremely organized and detail-oriented
  • Experience with SharePoint, Salesforce Commerce Cloud, Workfront Proof or Moveable Ink a plus
  • 3-5 years of digital business experience preferred
  • A minimum of a bachelor’s degree or related experience
  • Ability to manage time & multi-task in a fast-paced environment
  • Proficient in Microsoft Office (MS Word, Excel, PowerPoint, Outlook)
  • Excellent oral and written communication skills
  • Able to work effectively in a cross functional team
  • Experience learning new technical applications.