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Company | Techvilla Solutions |
Address | Wichita, KS, United States |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-11 |
Posted at | 11 months ago |
We are seeking an experienced Desktop Support Engineer to join our team. The ideal candidate should have a minimum of 5 to 10 years of experience in providing technical support for desktop systems and end-user devices.
Desired Competencies (Technical/Behavioral Competency)
- Working knowledge on Dell laptops/Desktops hardware issues
- Mobile Device Management support
- Experience on Data Migration tools and O365 One drive
- Troubleshooting of Office 2016 issues
- Good troubleshooting skills on MS Office, O365, Internet Explorer and other Operating system related issues
- Knowledge in troubleshooting VPN related issues
- Expertise on windows 7/ 10 administrations
- Knowledge on windows server operating system, DNS and DHCP
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Knowledge on Switches and Routers
- Hands on Experience on MS Office upgrades / deployments
- Good communication skills.
- Experience on Windows Imaging process using SCCM
- Knowledge on PC and peripheral Hardware troubleshooting (including print & scanning devices)
Good-To-Have
- Microsoft windows Certification
- Knowledge on Application packaging and Imaging
- Experience on Office 2016 upgrades / Deployments
- SCCM Knowledge
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