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Department Manager Jobs
Company | Lovesac |
Address | Greater Macon, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2023-07-31 |
Posted at | 10 months ago |
Job Details
- Paid Parental Leave
- Medical, Dental, Vision Benefit Plans
- Paid Time Off & Holiday Pay
- Pet Insurance
- Employee Assistance Program
- 401K Matching Contribution
- Inaugural Grant Equity Award
- Sales Incentive Program
- Critical Illness and Accident Insurance
- Associate Discounts
- Health Savings and Flexible Spending Accounts
- Life/AD&D, Short Term and Long-Term Disability
- Financial Wellness Tools
- Responsible to meet or exceed all goals and key performance indicators (KPIs).
- Maintain a calm demeanor and manage issues professionally and respectfully in accordance with our company standards.
- Resolve issues to the customer satisfaction working in collaborative partnership with District Manager and follows up with the customer on order tracking and updates.
- Ensure store merchandising standards are maintained (IE merchandising visuals, marketing, cleanliness, appropriate inventory levels backroom organization, cleanliness, safety, etc.) in accordance with company operating policies and procedures.
- Assist with the consistent store operations to meet or exceed sales goals.
- Direct the execution of promotional campaigns including product placement and marketing.
- Train team to meet or exceed financial goals through the execution of Lovesac’s proprietary selling process to deliver sales results consistently.
- Act with integrity and trust, modeling behavior that respects our employees, peers and customers in accordance with the core values of our company.
- Ensure and maintain inventory integrity and accuracy, protecting company assets at all times.
- Process POS transactions IE sales returns and exchanges in accordance with company policies and provides accurate information to clients.
- Support the recruiting and hiring of SIS talent, developing bench and networking for back fill.
- Communicates issues regarding team and business to supervisor timely, sharing pertinent details as necessary.
- Perform any other duties as requested by management.
- Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand.
- Able to prioritize responsibilities with the appropriate level of urgency, able to listen and can use this information to solve problems, anticipate issues and make correct decisions based on a variety of situations.
- Support Lovesac Vendors as needed with local offsite events.
- Must work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.
- Must take accountability and responsibility for your actions.
- Proficiency required in Microsoft Office: Word, Excel & PowerPoint.
- Consistent ability to work both offsite and report into designated Touchpoint, or Corporate Headquarters as required and in accordance with Lovesac policies, CDC and State Guidelines.
- Must have proven time management skills and quickly adapts to a changing business environment.
- Must be results driven and utilize knowledge to meet or exceed KPIs and goals.
- Must comply with the standards, policies and procedures outlined in the Lovesac Employee Handbook.
- Must have a minimum of 1-2 years of related sales and management experience.
- Must be able to travel, as required by the Company in its sole discretion, for occasional meetings and conferences using various forms of transportation.
- Must be capable of using and operating all equipment as required, including but not limited to: iPad, laptop, etc. Be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position or be able to assemble furniture while working on the selling floor or in our warehouse.
- Must have superior communication skills; verbal, written and interpersonal skills; able to listen effectively to solve problems, anticipate issues and make effective decisions.
- Demonstrates strong analytical, mathematical and problem-solving skills.
- Must have the ability to manage multiple projects simultaneously while meeting deadlines consistently.
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