Delivery Manager-Opco Enablement Jobs

Overview:
The Delivery Manager (DM) is responsible for planning, leading, organizing, and motivating teams to achieve a high level of performance and quality in delivering exceptional business value to users.  The DM is accountable for the delivery of all products and services for Application Delivery consistent with plan or defined service levels.
This role will work directly with the Chief Financial Officers (CFOs) of three Operating Companies in order to advance specific business goals through technology. The Delivery Manager will lead a team of dedicated senior resources as well as vendor teams, as needed
Responsibilities
Essential Functions:

• Maintains overarching responsibility for executing best practices approaches and methodologies (ex:  ITIL, Agile/ Scrum, SDLC, SOA, etc.) for the support and sustainability of solutions.
• Establishes direction and clear sense of meaning to inspire teams in creating their own connection and passion to the business goals; orients others around a shared vision
• Manages concurrent, high visibility products/projects/services using agile methods in a fast-paced environment that may cross multiple business divisions; blends traditional project management principles and practices with agile development approach to fit large, enterprise-level initiatives
• Provides thought leadership and direction to all aspects of products and services, and partners with peers to ensure roadmaps align with business strategy
• Develops/maintains methods to measure customer satisfaction; obtains feedback to ensure that efforts are meeting customer expectations for time, cost and quality
• Identifies risks, mitigation plans, operational readiness criteria, deployment success factors, and drives deliverables for production launches

Supervisory or Management Responsbility:

• Plans and develops people organization including but not limited to: coaching and mentoring, succession planning, proactive identification of resource gaps, etc. for a team of direct and indirect reports.
• Management responsibility for the team, including hiring, leadership, development and accountability for performance.
• Drives team to improve cycle time and speed to market.

Budget Responbility:

• Shares fiscal responsibility for the organization’s technology investments and future planning of the organization’s spend, to avoid unnecessary and duplicative services and to maximize ROI.
• Establishes clear cost-of-service model, and drives business cases for taking cost out of transactional processes through automation
• Approves and reviews budgets and operational expenditures.

Qualifications
Minimum Education and/or Experience:

• Minimum of 10 years of Information Technology experience required
• Minimum of 5 years of leadership experience
• Experience with managing off-shore development teams
• Experience with executive-level communication
• Experience training and mentoring others
• Bachelor’s degree in Information Systems, or equivalent; advanced degree desirable

Skills/Abilities:

• Ability to translate/communicate complex concepts to peers and business partners
• Strong knowledge and understanding of business needs with the ability to establish/maintain a high level of customer trust and confidence
• Proficient in all phases of product/project delivery lifecycles
• Strong financial acumen with a sense of shareholder responsibility
• Strong analytical and problem-solving skills
• Superior at building relationships, collaboration and teamwork across the local and global organizations
• Strong written and verbal communication skills
• Strong technical project management and/or leadership skills including the ability to plan, organize, and steer activities
• Ability to travel occasionally, or up to 15% if outside of the Baltimore-Washington area
• Energizes others towards a global mindset

Core Competencies:

• Create Accountability
• Inspire Others
• Build Relationships
• Develop People
• Communicate Clearly
• Lead Change
• Think Critically