Default Claims Qa Analyst, I

Come join our amazing team and work remote from home!

The Default Claims Quality Assurance (“QA”) Analyst is responsible for review and reconciliation of all default claims (i.e. Mortgage Insurance (MI) claims, etc.) for accuracy, certify as such and transmit the claim filing to the appropriate entity (FHA, USDA, PMI, VA, FNMA, and FHLMC). Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay for this position is $20.00 - $22.50/hr.

What you’ll do:

• Verify taxes and insurance maintained and paid timely and cancelled/endorsed according to investor/insurer guidelines.
• Strong interpersonal skills with a focus on teamwork and quality on loan evaluation
• Document Mortgage platform with appropriate process tracking
• Ability to handle multiple tasks under pressure and changing priorities
• Ability to communicate effectively with all levels of staff and management both internally and externally
• Escalate trends or issues identified from the QA of the claim form
• Understanding of the default servicing process, to include foreclosure, Bankruptcy, Loss Mitigation and Claims process
• Review all FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the investor/insurer timeframes for accuracy.
• Responsible for internal quality assurance of all departmental claim documents.
• Identifies errors from the QA claim review and ensures corrections have been completed before submitting the claim for reimbursement
• Moderate knowledge of default claims processes for insurers and investors
• Ability to manage work in order to meet strict deadlines
• Complete monthly audits assigned.
• Ensure company/procedures around the curtailment of interest or advances are followed and enforced
• Validate that all expenses within the system have been reconciled and claimed in accordance to agency requirements
• Moderate understanding of Agency and investor guidelines
• Excellent written and oral communication, organizational and time management skills

What you’ll need:

• Able to work M-TH 7-5 and Friday 7:30-11:30 plus overtime as needed
• High School diploma required; some college preferred.
• One (1) or more years’ mortgage servicing default experience, or QA/QC experience in another line of business, or College Graduate.

What We Offer:

• Educational Reimbursement.
• Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Customized training programs to help you advance your career.
• Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

EEO/ AAP Employer