Deal Desk Analyst Jobs

Description

What We Do: The Sales Operations team is a crucial part of the Revenue Org. We help our sales teams drive revenue more efficiently through streamlined processes and clear data.

What You Do: The Deal Desk Analyst processes request through a shared inbox and through queues in Salesforce to create and send Quotes, Order Forms and negotiated legal documents for the Sales and Renewals teams. They work with the Finance, Legal and the Customer Success and Salesforce Operations teams closely to coordinate approvals for and execute non-standard deals.

Day-in-the-Life: As a Deal Desk Analyst, a typical day may include the following:

• Reviewing, compiling and sending clean copies of contracts for signature via DocuSign.
• Coordinating with Finance or Legal to approve non-standard requests and then set up CPQ and Salesforce accordingly in order to execute.
• Creating and updating Quotes in Salesforce CPQ according to the Revenue and Customer Success Approval Matrix.
• Processing requests via email and Salesforce queues to update language, formatting and/or Order details on an Order Form within SLAs.

First Year in Role:

• Month 6: Within 6 months, you will be able to handle nearly all requests self-sufficiently and adding to the “Deal Desk Manual” as you encounter new requests.
• Month 12: Within 12 months, you will be recommending and implementing process improvements for the team.
• Month 3: Within 3 months, you will have a working understanding of quoting in Salesforce CPQ and how to apply our approval matrix for non-standard terms.

Qualifications:

Experience:

• 2+ years in a sales support, contracting, or deal desk role
• Experience with Salesforce and SaaS accounting principles

Skills:

• Ability to discuss CPQ errors with Salesforce developers, a plus!
• Organization to keep up with multiple open requests while waiting for responses
• Prioritization when everything feels urgent, such as end of quarter
• Effective communication across various departments and levels in the organization

Tools:

• Adobe Acrobat
• Microsoft Word
• Salesforce, especially CPQ
• DocuSign, or similar tool

Compensation

In the spirit of pay transparency, we are excited to share the base salary range for this position is $61,500 - $92,300, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider any internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Company Description

Payscale is a company with a vision to change the world by empowering people and employers with the strategic power of compensation by delivering data, services, and software to get pay right.

As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees, and businesses make sustainable fair pay a reality. Empowering more than 50% of the Fortune 500 in 198 countries, Payscale provides a combination of diverse and dynamic data sources, experienced compensation services, and scalable software to enable organizations to be informed about pay transparency, equity in the workplace and dramatically improve how their employees experience the benefits provided to them - mainly compensation! Pay is powerful. To learn more, visit www.payscale.com

• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.

Location

Payscale has an employee centric remote-first model, providing flexibility to do your best work in a space that supports you and finding time to collaborate in person for the moments that matter. Payscale has employees across the US, Canada, and the UK with unlimited access to WeWork and Regus spaces. We are unable to hire in the Quebec Province, Northern Ireland, and Hawaii at this time.

Benefits And Perks

All around awesome culture where together we strive to live our 5 values:

• Be Customer first, customer centric
• Respect every individual, work as a team
• Commit to excellence (we give our best everyday)
• Have a Bias towards action
• Make Data driven decisions

An open and inclusive culture where you’ll learn and grow through programs and resources like:

• Access to continued learning & development opportunities with dedicated quarterly learning hours and courses offered via Workramp
• Regular opportunities for executive leadership exposure through things like AMAs
• Monthly company All Hands meetings
• Our commitment to a continuous feedback culture which allows us to drive performance and career growth
• And more!
• A growing network of employee resource groups

Our More Standard Benefits (US)

• 15 Paid Company Holidays, including an extended Fourth of July break, World Mental Health Day, and Juneteenth
• 12 weeks of paid parental leave for birthing or non-birthing parents
• Health Savings Account (HSA) options and company contribution each pay period
• Flexible Spending Account (FSA) options for pre-tax employee allocations
• Unlimited Infertility coverage benefits through our medical plans
• A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• Flex Paid Time Off, giving you flexibility to rest, relax and recharge away from work.

Equal Opportunity Employer:

We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.