Data Consultant Sr. (Remote)

Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been name in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

As the world of work evolves, human capital management must keep pace. Employers have been seeking scalable, client-focused alternatives with employee self-service functionality. In response, Experian has brought together the industry’s leading experts to offer the best of the best – a suite of specialized solutions delivering unmatched service, trusted experience, and client-inspired innovation. We are keeping the focus and flexibility employers value in boutique providers and adding the resources and security of Experian. We would love you to join us at Experian Employer Services and help us to shape the future of outsourced HR compliance solutions, maximize cost savings, and transform the employee experience for Employer organizations.

Reports to: Senior Manager, Data Governance

Role Purpose: Support all processes within the Data Governance department as a Subject Matter Expert. This position will also support the enhancement of various data accuracy and quality initiatives and programs by monitoring and analyzing consumer credit data and participating in project work associated with those programs.

Responsibilities

• Assist with operational escalations as needed.
• Participate in internal project and change acceptance testing as directed.
• Track all incidents and client/furnisher correspondence in the team ticketing system.
• Research and assess reporting history prior to and during all work related to data furnishers.
• Engage with data furnishers, both written and verbally, while validating submitted data or executing project work when appropriate.
• Follow established processes and procedures regarding data processing.
• Enroll in and pass assigned training that is within the role’s area of responsibility.
• Identify and implement methods to improve efficiency in data loading, reporting quality, and accuracy.
• Execute queries and command line statements that are in line with data maintenance requests.
• Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned duties.
• Provide input in weekly change reviews and in areas that require processing or procedural enhancements.
• Identify and manage delivery risks and all critical path activities.
• Master industry regulations, standards, and business rules to include data validation/accuracy checks.
• Identify, analyze, and interpret trends and patterns in complex data sets.
• Field support calls directly from data furnishers and other internal personnel as required.
• Escalate appropriate issues to senior team members while owning the overall issue resolution.
• Develop, maintain, and manage plans for project implementations.
• Troubleshoot data loading errors and inconsistencies while following the established processes and procedures.
• Provide input in areas that require processing enhancements.
• Provide technical subject matter expertise to the data management team and other groups within Experian.

Qualifications

Qualifications and Skills

• Strong process management and project tracking skills.
• Strong organizational skills.
• Strong skills in SQL and relational database technology.
• Proficient in MS Office.
• Understanding of ETL.
• Proficient in data analysis tools and report development (Tableau, Alteryx, Excel).
• Strong problem-solving skills
• Ability to manage multiple tasks.
• Strong English communication skills, written and verbal.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!

Experian Careers - Creating a better tomorrow together

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