Data Analyst, Service Monetization

Who We Are

We're a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Location: Los Angeles, Dallas, San Francisco

About The Team

The Center for Data and Insights is looking for an Analyst with a passion for understanding data, creating engaging visualizations, tracking business trends, and storytelling. This position will report to the Manager of Product Analytics, focusing primarily on delivering insights to key collaborators on the Payments and Subscriptions team and others in the Product organization. Additionally, this role will collaborate with leads and teammates from across the CDI organization to investigate data trends, build business insights, and recommend proactive measures to enable better business decisions.

As a partner to internal stakeholders, the Center for Data and Insights team develops insights and executable strategies to further Crunchyroll's efforts in delivering the best content to our global audience. This includes providing recommendations around how we organize, plan, communicate, and measure critical initiatives across all our brands.

A day in the life of our Analysts:

• Ad-hoc data projects that rotate around understanding valuable & risky behavior of users.
• Provide partners within Product with practical insights that will enable them to keep a pulse on their products and projects to make strategic decisions to improve performance.
• Dive into large datasets to uncover insights, and provide impactful recommendations to team members.
• Build and maintain recurring reporting to evaluate the performance of our Product launches and initiatives.
• Establish, evaluate, and report on key performance metrics.

About You:

• Experience in Web and Behavioral analytics tools like Google Analytics, MixPanel and Amplitude.
• 3+ years of experience with data analysis, advanced analytics, statistics, experimentation, and optimization.
• Minimum of 1+ years of experience with data visualization tools like Tableau, Preset, etc.
• Strong SQL skills. Familiarity with building/ reviewing data science models using Python/R a plus.
• Ability to thrive in an ambiguous setting, and an infectious passion for making things better.
• Ability to tell a story with data, communicating useful insights in ways that makes the information easily digestible and available for decision making.
• Experience in seeing opportunities for product improvement and evaluating those initiatives for feasibility.
• Is a service-minded teammate who will be energized by the opportunity to impact high-level business decisions.
• Fluency in data analysis, including defining KPIs, descriptive statistics, and experimental design.

Benefits:

• Fun, passionate and skilled co-workers
• Competitive salary
• 401(k) plan with employer match
• Health care and dependent care FSA
• Medical, Dental, Vision, STD, LTD, and life insurance
• "Use What You Need" time away from work policy
• Support program for new parents

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email accounts. If you have any questions of the authenticity of a Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You'll see these in action if we're lucky enough to have you:

• Kaizen - We have a growth mindset committed to constant forward progress.
• Courage - When we overcome fear, we enable our best selves.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LifeAtCrunchyroll

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.

Pay Transparency - San Francisco, CA

$105,320—$131,650 USD